Hello, new to expeditors.

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Crazynuff

Veteran Expediter
You seem lost, so let me break it down to you.

Dispatch: Driver do you want to take this CRITICAL LOAD?

Driver: Yeah

Dispatch: Its criticical, its line shutdown material and needs to run direct

Driver: Yeah no problem. Whats the pay?

Dispatch: A gazillion dollars/mi.

Driver: Eh, I guess that works.

Dispatch: It better work!

Driver: Where does it pickup?

Dispatch: In Moscow in 1 hour.

Driver: Oh Im 30 minutes away I will head there now.

Meanwhile, Customer calls 1 hour later.

Customer: Where is your Driver?

Dispatch: Hold on kind sir, lemme see....(pings drivers location),
Can you hold Mr. Customer?

Customer: NO!

Dispatch:Thanks I will be with you in a minute.

**Driver is pinging at Casino**

Dispatch:Driver where are you?

Driver: Im fueling up

Dispatch: Your pinging at a casino right now

Driver: OH, uh, oh, uh, uhm, Yeah I was just heading out the door.

Dispatch back to customer: Yeah hes in your parking lot, he is doing his pretrip theres a couple of trucks ahead of him at the dock.

Customer: Oh okay. I will call you back in 5 minutes.


And then dispatch goes to smoke. Understand?

Yes , I understand . Thanks for filling us in on how things run at your company
 

Dispatcher03

Not a Member
Not exactly news.

Guess what! Some of us drivers have access to those load boards and can see what those loads go for, and we know for an absolute fact that those loads do not go for twice what they pay us, except for rare circumstances where the load must be brokered out at a loss because a Panther truck is not able to take the load.

Some are rude and obnoxious, some aren't. Most aren't, unless you are rude and obnoxious to them first. Some don't know what they are doing, but most do.

False. Most carriers do not, in fact, have their dispatch calls recorded. Generally, those who are ISO 9660:2001 certified will be recording calls, but a few of those do not yet record calls. Recording all calls for easy retrieval is an expensive endeavor.

Of course you can. You can lie about anything you want to. Doesn't mean you won't get caught, but you can certainly lie about it.

One call to the state police for traffic, another call to the shipper to confirm load times, and the Qualcomm for everything else, duh.

Absolutely not true. Even cell tower assisted GPS only has an effective accuracy of 5-30 meters, which is nowhere near accurate enough to pinpoint an individual parking space. The most accurate cell phones have an average high end accuracy of 19.7 feet.

Not only is that not true, it's a bona fide, stone-cold, load of crap. Google maps and the satellite images are not live. Many images are years old. But even if they were live, the overhead canopy would prevent the identification of an individual truck.

WTF is right.

Rabitt I think you have trouble processing information. Lets try this. Uh, Google maps is not live nobody said it was. I cannot see "Your truck" on google maps unless you were there like 5 years ago. Didnt say I could. Now I must explain what I can see so you can put your crayons away and start using some coloring pencils. I see a ping of a location of your truck at x time approx 3 minutes ago. I click on it. Google maps opens, with a green f**king arrow pointing at where it came from. You zoom in. You zoom in more. You zoom in even farther than Rabitt can. And you can see where your driver is. Now, heres a little trick, yeah, its not always completely accurate. We use sprint as a gps phone service. We have sprint.com open at all times. We can tell how many bars of service the GPS phone has where it is at. Be carefull Rabbit, you might really get confused here. Our phones are set up to be anywhere from 3 to 20 feet of accuracy. Sprint tells us that 5 bars is 3 feet, 4 bars is 8 feet, 3 bars is 14 feet, 2 bars is 17 to 20 feet, and 1 bar is not going to ping. If the green arrow is actually a green circle, then it is outside of the 20ft. range.

And about the traffic qualcom etc. stuff, I know all of this, but I was simply proving a point. Maybe I shouldnt have said ALL carriers record their calls. I should have said all REAL carriers record their calls, and no it is not used to threaten or even really used against the drivers, and yes everyone is informed everytime they call in. But us dispatchers tend to have drivers with poor memory or say "nobody told me that" and every call is time stamped with the phone number and date and time and immediately downloaded to a mp3 file on our computers. So we can just click the file and it plays for us. Is it expensive? Hell no. To start up? Expensive. Something like $700 for the software, phones, Ethernet lines, etc. Builds you a nice installation and setup fee. Monthly is about $90.00/mo.
 

Turtle

Administrator
Staff member
Retired Expediter
Rabitt I think you have trouble processing information.
Of course you think that. You're a dispatcher, and are doing a fine job in reinforcing the stereotypes that everyone here has of dispatchers.

Rabitt? Really?

Lets try this. Uh, Google maps is not live nobody said it was.
No, but you did say, "...if you are on satellite GPS phones, we know which parking space you are in," which, unless you have a live picture or live video, is a load of crap.

I cannot see "Your truck" on google maps unless you were there like 5 years ago. Didnt say I could.
No, you didn't. But what you did say was, "We zoom in on google maps your location, and we can tell you what gas pump you are at," and that's a load of crap, too, because you can't.

Now I must explain what I can see so you can put your crayons away and start using some coloring pencils.
Wow, an insult from a real dispatcher. That hurt.

I see a ping of a location of your truck at x time approx 3 minutes ago. I click on it. Google maps opens, with a green f**king arrow pointing at where it came from. You zoom in. You zoom in more. You zoom in even farther than Rabitt can.
Two points here. One, I know how Google Maps and Google Earth work, and I know how far anyone can zoom in. I know that the new Geoeye satellite has half a meter resolution, but that the images on Google from that satellite are still an incredibly small percentage, and are mostly of very specific locations requested by news and human rights organizations. (couple of kewl examples here, and here).

Two, you know how when someone is deadheading (that means driving while empty, with no freight on the truck) and they say they are hauling dispatcher brains? It's because most dispatchers don't know how to spell rabbit.

And you can see where your driver is. Now, heres a little trick, yeah, its not always completely accurate.
Well, accurate down to an individual parking space or an individual fuel pump, tho. <snort>

We use sprint as a gps phone service. We have sprint.com open at all times. We can tell how many bars of service the GPS phone has where it is at. Be carefull Rabbit, you might really get confused here. Our phones are set up to be anywhere from 3 to 20 feet of accuracy. Sprint tells us that 5 bars is 3 feet, 4 bars is 8 feet, 3 bars is 14 feet, 2 bars is 17 to 20 feet, and 1 bar is not going to ping. If the green arrow is actually a green circle, then it is outside of the 20ft. range.
Don't worry, I won't get confused here, either. I know how GPS works on a cell phone, and what the bars of signal strength mean. You can have just 2 bars on a cell signal, but still have as high as 3 feet of GPS accuracy, and you can have 4 or 5 bars and have little as 50 feet of GPS accuracy. You need a minimum of two cell towers to assist the GPS chip to triangulate the phone's position, and you can do that to within just a few feet even with a single bar. But even with 5 bars, if there's just a single cell tower the phone can see, then no triangulation can be made, and the phone's position is determined solely by the WAAS chip in the phone. The number of bars is solely to measure the db signal strength of the radio signal, nothing more.

But regardless, the average accuracy of a cell phone which is assisted by cell tower triangulation is 19.7 feet. Sometimes it's 3 feet, sometimes it's 50 feet. To get a consistent average which is more accurate than that, you need a phone (and a supporting carrier) that uses Real Time Kinematic Carrier-Phase Enhancement, and I don't know of a single cell phone carrier that uses RTK satellite navigation. It's what land and hydrographic surveyors use, and it ain't cheap, certainly not cheap enough to throw into a cell phone.

And about the traffic qualcom etc. stuff, I know all of this, but I was simply proving a point. Maybe I shouldnt have said ALL carriers record their calls.
Apparently, the point was to try and make people believe something that is not true.

I should have said all REAL carriers record their calls,
I know a couple of CEO's at REAL carriers who would strongly disagree with that statement.

...and no it is not used to threaten or even really used against the drivers, and yes everyone is informed everytime they call in. But us dispatchers tend to have drivers with poor memory or say "nobody told me that" and every call is time stamped with the phone number and date and time and immediately downloaded to a mp3 file on our computers. So we can just click the file and it plays for us.
Some carriers might do it that way, but most don't. Those who are ISO 9001:2008 will do things a bit differently.

Is it expensive? Hell no. To start up? Expensive. Something like $700 for the software, phones, Ethernet lines, etc. Builds you a nice installation and setup fee. Monthly is about $90.00/mo.
I suppose you are right. I don't know anything about computer hardware, TCP/IP networking, RAID-6 servers, Symmetrix DMX SAN and NAS arrays, or dedicated PC-integrated multi-user, multi-channel call recorders with database integration that satisfy several ISO Quality Management tracking requirements for easy and accurate retrieval that even a medium sized carrier would need.

Look, I appreciate that you are excited about your job, I really do, and that you are lovin' the neat keen supercool and groovy technology and the pseudo power you think you have, but please don't come in here and think you can snow a bunch of dumb expediters who don't know where freight comes from or how it all works. The the majority of users on this site are not exactly your average, dumb-as-bricks, moron truck drivers who are panting for the elusive "insider" information on the expediting biz. Most are very experienced and know very well where freight comes from, the rates they go for, and how it all works. Some are their own dispatchers with their own authority and are looking at the very same boards that you are, and are bidding against you. Some in here are actual CEOs and owners of carriers.

There are certainly other expediting Web sites out there, but this one is in the deep end of the pool. This is something you may want to keep in mind for future reference.
 

davekc

Senior Moderator
Staff member
Fleet Owner
I would say Turtle gave you the best advice with regards to EO. Folks love to hear your experiences and or share what knowledge you may or may not have.
But as mentioned, I would be careful trying to "pee on the folks legs and tell them it is raining".
Way too many in here that have been in this business awhile and know the internal workings.
 

skyraider

Veteran Expediter
US Navy
Anyone elses BS meter peeking? :rolleyes:

Im still new to this world,,but I got dizzy reading that stuff and yes I think it was a mixture of horse stuff and other things, but freedom of speech makes some of us happy and Im still going to waffle house,lol:D
 

OntarioVanMan

Retired Expediter
Owner/Operator
Im still new to this world,,but I got dizzy reading that stuff and yes I think it was a mixture of horse stuff and other things, but freedom of speech makes some of us happy and Im still going to waffle house,lol:D

Scattered and splattered pleas....:D
 

pjjjjj

Veteran Expediter
1. I do NOT work for god aweful Panther. I like Panther like I like getting into car accidents. For you Panther drivers, you need to realize that your company has its own load board... for other carriers to bid on. Guess what! We get the load for twice as much as they are paying you. Their dispatch is rude, abnoxious, and do not know what they are doing.


That is one of the stupidest remarks I have read on this forum (political discussions excluded). Can we agree that Panther is a pretty large company and get loads their driver-contractors aren't always nearby to pick up? If their own drivers were nearby, they'd offer those loads to their own drivers, ... doh.

In the event none of their own contractors are nearby, they'll post it out and see what they get offered for rates from other 'carriers'.... and yet here you are comparing other carrier rate offers to Panther's contractor compensation. And not only that, but obviously trying to cause a stir to the Panther contractors who perhaps don't fully understand.

You, being a night dispatcher for a carrier with 40 or so trucks and all, should know better than anyone that a carrier commands a higher rate than a driver-contractor when talking about load revenue? If Panther only paid another carrier what they would pay their own contractor, they wouldn't be likely to get the load covered, now would they, considering that a carrier will have their own rate agreements to fulfill with their own drivers and will also expect to be compensated themselves for becoming involved in the load.

If Panther's nearest contractor is a few hundred miles away from a pickup and Panther has an agreement to pay their contractor dead-head miles to pick up that load, of course they're going to test the waters to see if they can get it covered faster for less, on the outside. Nevermind all the other considerations of whether that contractor would be able to complete the load within their safety constraints and whether it might need to be crossdocked to another contractor, etc. etc. etc.

Of course it's cheaper for a carrier to use their own driver-contractors for their own loads, otherwise a carrier would just farm all of their loads out.

Seems to me you are just trying to stir up some hard feelings to serve your own personal dislike for a competing carrier.
 

LDB

Veteran Expediter
Retired Expediter
A reminder to everyone that profanity is not approved on the boards and just because you put some ast***sks in a word doesn't mean you aren't using pro****ty.
 

Turtle

Administrator
Staff member
Retired Expediter
That is one of the stupidest remarks I have read on this forum...
SSSSHHHHHH..... Third shift dispatcher. Not first, not even second, but third. So you have to allow for.... uhm, you have to be more.... er, uhm, well, you know. It's third shift. You know? :p

:D
 

LDB

Veteran Expediter
Retired Expediter
John Doe is a single truck "carrier" with his own authority, his own DOT number etc. etc. and has a partner carrier arrangement with 7 BIG carriers with household names. These big carriers put jobs on their load boards even when they have trucks close enough to legally make the pickup and delivery times. These loads are offered on the broker board at a higher rate than Jane Smith, a contractor to the company, would be paid if she took the load. She is on layover and has a truck meeting all requirements for the load.

Do big carriers bypass their own units to pay more to another carrier? Yes they do. Is that other carrier another big carrier that has to divide money so the driver gets less. In many cases no.

Is the big carrier brokering the 1100 mile team load to a solo driver? Yes in many cases they are as John Doe Trucking is not a team operation as registered with the partner carrier but in reality is a solo guy posing as a team.

Is all that accurate? Yes. I am not John Doe but I know first hand it is happening. I just don't understand why they pay more to a partner carrier while one of their units sits.
 

Turtle

Administrator
Staff member
Retired Expediter
A reminder to everyone that profanity is not approved on the boards and just because you put some ast***sks in a word doesn't mean you aren't using pro****ty.
Actually, it does. The forum software, not the typers, puts those asterisks in there to prevent users from using profanity. That's why we can't talk about having a ****tail or about how John Han**** signed the Declaration of Independence.
 

scottm4211

Veteran Expediter
Owner/Operator
Actually, it does. The forum software, not the typers, puts those asterisks in there to prevent users from using profanity. That's why we can't talk about having a ****tail or about how John Han**** signed the Declaration of Independence.

Does layoutshooter use software that capitalizes words when he's making his point?
I read his posts in the voice of the drill sergeant from Full Metal Jacket :D


Posted with my iPhone EO Forum App
 

layoutshooter

Veteran Expediter
Retired Expediter
Does layoutshooter use software that capitalizes words when he's making his point?
I read his posts in the voice of the drill sergeant from Full Metal Jacket :D




Posted with my iPhone EO Forum App


Naw, I find it easier to use caps than to fool around with italics etc. Never been a DI!! LOL!! Can't say that I ever saw Full Metal Jacket either!! I DO know how to shout morse code though, DITDAH, ALPHA!!
 
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