What Carrier Really Cares about it O/O?

[ntimevan]

In my opinion CARES ABOUT is a big area. I would say if the owner/owners were hands on involvement in daily operations such as ( John ) from Load 1 , ( I 've never met him ) I would see how his own/op would realy like him. But in a bigger company the owners probably have to depend on those they hire to run the daily INVOLVEMENT of the company, there for not a HANDS ON operation. At my current Co. IF i have a problem or QUESTION i know WHO to talk to. Do i know the OWNERS NO, Does that bother ME NO, . Do i care for all of their employees , NO . BUT if i have a PROBLEM or QUESTION they do resolve or answer it and THAT is more important to me than knowing the owner personally. But everyone is different.

 

[jelliott]

In my opinion CARES ABOUT is a big area. I would say if the owner/owners were hands on involvement in daily operations such as ( John ) from Load 1 , ( I 've never met him ) I would see how his own/op would realy like him. But in a bigger company the owners probably have to depend on those they hire to run the daily INVOLVEMENT of the company, there for not a HANDS ON operation. At my current Co. IF i have a problem or QUESTION i know WHO to talk to. Do i know the OWNERS NO, Does that bother ME NO, . Do i care for all of their employees , NO . BUT if i have a PROBLEM or QUESTION they do resolve or answer it and THAT is more important to me than knowing the owner personally. But everyone is different.

Since my ears were burning.....

I think you are correct. But no matter what size an organization is really the reflection of it's people. As hands on as I am and may seem, I have little involvement in the operations departments day to day. Once you reach 25 units any carrier is really reliant upon hiring, training, developing, and empowering it's people to be effective. This is really true in any company, not just trucking. IMHO.

 

[OntarioVanMan]

Since the expansion into a more national role...John and the staff are learning as well....mistakes will be made...us O/O's have a unique position to actually shape the future of the new Load 1....from dispatchers to operation managers no matter their portfolio...are ALL receptive to our ideas and thoughts/input....John is more like the guide/middleman to make sure his vision of what he wants gets achieved in a profitable manner for both O/O's and Load 1. You will hear John say..."Hey, I was wrong!"
Then "What can we do to make sure this doesn't happen again".

 

[scottm4211]

He also says, "Who put that f'in paper towel in the urinal!

 

[jelliott]

You will hear John say..."Hey, I was wrong!"

Don't get all crazy now!

 

[Tennesseahawk]

Obama cares. And before you say he's not a carrier, think about it. He carries us all in his bosom.

 

[60MPH]

Define "care's for".

All I ask of a carrier is to stay the hell out of my business, I don't want them being my "bank" in times of trouble. I will manage that myself.

I don't want them holding my hand, guiding me, making decisions for me.

Allow me to succed, or fail on my own.

If that is YOUR definition .. then Landstar is the answer.

If you require assistance to manage your own affairs, then chose one of the other's.

And no, I did not vote, the poll was self serving ... always leave an out on a poll, like "none of the above", "does not apply to me", etc, or the poll is skewed.

I agree 99%

I am a small carrier so I have to give myself the nod not Landstar, although as I have told a few BCO's Landstar is the only company I would lease to if it came down to it.

 

[60MPH]

Obama cares. And before you say he's not a carrier, think about it. He carries us all in his bosom.

Glad I was parked for that one....'bout feel out of my seat

 

[Bruno]

Since my ears were burning.....

I think you are correct. But no matter what size an organization is really the reflection of it's people. As hands on as I am and may seem, I have little involvement in the operations departments day to day. Once you reach 25 units any carrier is really reliant upon hiring, training, developing, and empowering it's people to be effective. This is really true in any company, not just trucking. IMHO.

John I would agree with you 100%. You do show your people that you do care about how much money they make by not trying to grow your fleet too fast. That way your trucks aren't sitting. You also have shown your drivers and Owner Operators that you do care about them by building a drivers lounge for them with showers, washer and dryers just like Panther has. You care about your employees at the home office, I seen it for myself when I was there training for a week.

The one lady in the safety department had to have surgery and was off work for a few weeks and you started a fund to help her during her time off of work. I think you even paid her when she was off. I don't even have a truck leased to you and you helped me with the lease on our new building we moved into last November. You are VERY VERY positive person and people can see that you really care about your people. You don't hold their hands, but you give them the tools to be successful in this business. My Hats off to you as you and Andy Clarke are the two best CEO's in the business.

 

[fastrod]

After seeing notanewbie's comments brings up the issue do you want a carrier to hold your hand every step of the way or just get the work for you and let you be responsible for your business?

Most here need a carrier to hold there hand every step of the way.

 

[greg334]

The one lady in the safety department had to have surgery and was off work for a few weeks and you started a fund to help her during her time off of work.

But that's an employee, would he do that for a contractor?

 

[OntarioVanMan]

The one lady in the safety department had to have surgery and was off work for a few weeks and you started a fund to help her during her time off of work.

But that's an employee, would he do that for a contractor?

Actually he did in a way..for a contractor not even leased on with him... Donated a GPS unit where tickets were sold and all the money raised was given to that O/O to help with medical bills....he did not have to do that....

 

[Bruno]

Well, Greg if your really must know. I know of John letting a contractor use a company truck for a few weeks and gave the contractor 100% of what the contractor would have made in his own truck. The contractors truck was broke down and in the shop for a few weeks. John didn't ask for one dime from that contractor. He just ask the contractor to bring the truck back on a full tank of fuel. How many carriers would do this for their Owner Operators. I can list many more things that I know of John, but John may get mad because he isn't all about the glory and fame.

 

[greg334]

That's not what I'm talking about, that case was different. I am asking if helping others within the fleet as part of doing business.

Dave, that's a business thing, not what I am getting at. What I am saying is the company going the extra mile as they did for their employee?

 

[OntarioVanMan]

Well, Greg if your really must know. I of John letting a contractor use a company truck for a few weeks and gave the contractor 100% of what the contractor would have made in his own truck. The contractors truck was broke down and in the shop for a few weeks. John didn't ask for one dime from that contractor. He just ask the contractor to bring the truck back on a full tank for fuel. How many carriers would do this for their Owner Operators. I list many more things that I know of John, but John may get mad because he isn't all about the glory and fame.

Agreed..I know of many things John has done for for O/O's to help...but as you said..he does not advertise it...

 

[Bruno]

That's not what I'm talking about, that case was different. I am asking if helping others within the fleet as part of doing business.

Dave, that's a business thing, not what I am getting at. What I am saying is the company going the extra mile as they did for their employee?

What more do you want Greg? John to hop in the truck and drive the truck too and pay the contractors for the loads he does. Yes Greg, John and the company goes the extra mile for its contractors. But, that is not for me to tell. Why are you talking down in regards to Load1 and John Elliott? What did John ever do to you?

 

[14Wheeler]

..he does not advertise it...

And he shouldn't be expected to. Neither do I expect any carrier
to really "care" about me. I'll leave those type of emotions at home.
The road work "caring" will be the MAN behind the wheel.

 

[OntarioVanMan]

And he shouldn't be expected to. Neither do I expect any carrier
to really "care" about me. I'll leave those type of emotions at home.
The road work "caring" will be the MAN behind the wheel.

Nope we don't expect it..after all it is our business, our responsibility... we make such a stink in here about how "Independent" we are....

 

[Bruno]

Nope we don't expect it..after all it is our business, our responsibility... we make such a stink in here about how "Independent" we are....

I agree 100% Ken. John Elliott does things to show his people that he cares and they aren't just a truck number. Andy Clarke and John Elliott both do great things for people that you never hear about. Why, because they aren't all about the fawn and bunnies that other carriers try to lay down on owners and drivers.

 

[EnglishLady]

Maybe its just difficult for some to undertand that you can be independant and still be "cared for".

"I Am Not A Number" (from The Prisoner staring Patrick Mcgoohan ..... no ..... ok, must have been just a UK TV show then )


Anyhoo .....

I can only talk of experience from one other Company and there is just no comparison.

Load 1 is, in my humble opinion, like no other, and Yes it starts from the top down.

Because we are appreciated it is reciprocated, and there is nothing wrong with that