enjoy your flight John, have a cold one for me.Sorry been a little quiet the last few days. Was traveling and in conference and meetings. On a plane headed back to Detroit as I type. Couple of thoughts.
1) We hate when things are slow as well.
2) Operations has to work harder to move trucks when it is slow versus when the phones and boards are lite up. So they are actually busier searching, calling, and bidding.
3) We have added 4.5 additional new bodies into the expedite division in the last 30 days.
4) We are hoping that these new bodies will assist in helping to improve customer service, add freight to the system and to ensure better data entry.
5) We are working on getting the rate information automatically sent to the truck on dispatch. I think we will get this accomplished but it will NOT be perfect. Load rates have to be adjusted manually for split loads and some other factors. The rate that will come across may be the full rate as we will not know the split info at time of dispatch. So if we get this to work it will be with some realistic limitations. My fear is that I will have people complaining that they got automatic info that was not what they were paid in these events.
6) We have a tool in our software that allows us to see how our freight volumes are compared to the other Sylectus Alliance carriers as a whole. It is very clear by the charts that everyone has slowed down. We are still trending better than the composite average of our competitors.
7) I personally promise you that we will continue to strive to make our owner operators as successful as possible and to try to respond to your needs and suggestions as best we can.
Sorry been a little quiet the last few days. Was traveling and in conference and meetings. On a plane headed back to Detroit as I type. Couple of thoughts.
1) We hate when things are slow as well.
2) Operations has to work harder to move trucks when it is slow versus when the phones and boards are lite up. So they are actually busier searching, calling, and bidding.
3) We have added 4.5 additional new bodies into the expedite division in the last 30 days.
4) We are hoping that these new bodies will assist in helping to improve customer service, add freight to the system and to ensure better data entry.
5) We are working on getting the rate information automatically sent to the truck on dispatch. I think we will get this accomplished but it will NOT be perfect. Load rates have to be adjusted manually for split loads and some other factors. The rate that will come across may be the full rate as we will not know the split info at time of dispatch. So if we get this to work it will be with some realistic limitations. My fear is that I will have people complaining that they got automatic info that was not what they were paid in these events.
6) We have a tool in our software that allows us to see how our freight volumes are compared to the other Sylectus Alliance carriers as a whole. It is very clear by the charts that everyone has slowed down. We are still trending better than the composite average of our competitors.
7) I personally promise you that we will continue to strive to make our owner operators as successful as possible and to try to respond to your needs and suggestions as best we can.
4.5 additional bodies! Confused where did the other half go? *l*
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I read that....looks to be real bad....
Sorry been a little quiet the last few days. Was traveling and in conference and meetings. On a plane headed back to Detroit as I type. Couple of thoughts.
1) We hate when things are slow as well.
2) Operations has to work harder to move trucks when it is slow versus when the phones and boards are lite up. So they are actually busier searching, calling, and bidding.
3) We have added 4.5 additional new bodies into the expedite division in the last 30 days.
4) We are hoping that these new bodies will assist in helping to improve customer service, add freight to the system and to ensure better data entry.
5) We are working on getting the rate information automatically sent to the truck on dispatch. I think we will get this accomplished but it will NOT be perfect. Load rates have to be adjusted manually for split loads and some other factors. The rate that will come across may be the full rate as we will not know the split info at time of dispatch. So if we get this to work it will be with some realistic limitations. My fear is that I will have people complaining that they got automatic info that was not what they were paid in these events.
6) We have a tool in our software that allows us to see how our freight volumes are compared to the other Sylectus Alliance carriers as a whole. It is very clear by the charts that everyone has slowed down. We are still trending better than the composite average of our competitors.
7) I personally promise you that we will continue to strive to make our owner operators as successful as possible and to try to respond to your needs and suggestions as best we can.
Just delivered in Lakewood Ny....22 minutes early...
At Wally World here....bedtime....
Sheeze, what did ya do, stop and take a nap? Slacker!
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