Well, 1st time ever, asked to be removd from a load for rate. Didn't ask, only been a 'kinda low' one other time, and it was still almost . 90 a mile..66 all miles, short, plus del tomorrow = no thanks. Was offerd .78 but just couldnt see it. Hopefully they find someone closer. I absolutely hated to pull out.
Lesson learned... always ask.
Be interesting to find out who the dispatcher was. Until yesterday I pretty much trusted Dispatch in saying YES to loads without knowing all the details. I trusted them to give me a decent rate, accepting the fact that not all loads are great ones, but that they do their best over the long haul to make it right and/or make it up. I trusted them to be up-front and honest about any unusual, out of the ordinary, or
different parameters of the load. Since the overwhelmingly vast majority of loads "deliver direct", there's no reason for me to assume one doesn't, unless they tell me about it, for example. So there's no reason to ask about it, either. And if it doesn't deliver direct, I've trusted them to make sure the overall rate covered any loaded layover time.
That trust was utterly destroyed yesterday when I was absolutely
played by Junior. A 285 mile run picking up middle Friday afternoon, I assume it delivers direct. Newp, doesn't deliver for two days, have to sit on it for 50 hours. I didn't find out that little tid bit until the load information arrived on the QC. I called him about it before I picked up the load to find out what was going on, and he said he thinks I can deliver tomorrow (which is today) and he'd make a call and then call me right back. He didn't.
An hour later I then picked up the load, because I said I would and I'm a professional, assuming that whatever the deal was that he'd make it right, and then called him again, asking what the deal is because I didn't want to sit on this load for two days, thereby completely eliminating any shot at getting another or better load over the weekend. He said they (whoever "they" is) hadn't called him back yet, and that he would call them again and then call me right back. He didn't.
Another hour goes by and I call in, I get the new girl. I ask for Mike, "Sorry, he's gone for the day." Now I start to get a little ticked. I explain, she says there's no notes whatsoever of my previous calls, but says she'll call and find out if I can deliver early, and will call me right back. She did. In two minutes she managed to find out something that Junior couldn't in two hours. Early delivery is a no-go.
Bless her heart she tried to defend him, saying that maybe he got bad information. Well, no, he didn't get bad information, he got ultra-good, spot-on, golden information that he failed to pass along. <snort>
He didn't want to inform me of the 2-day loaded layover issue because I might not take the load (and at that rate, to sit on it for two days, on the heels of sitting in Hopkinsville for three days, I wouldn't have). Then avoided dealing with the issue blaming it on no callbacks from the "they" people, and in saying "I think they're open tomorrow" in the hopes that I'll waste my time in going over there tomorrow and he'll be gone and by Monday I'll have forgotten about it. Fat chance that.
New Girl sent him an e-mail yesterday to have him call me when he came in this morning (6-11). Did he call? That's rhetorical, of course he didn't.
This isn't the first time he's been less-than forthcoming with important, out-of-the-ordinary load details. The trust is gone, and now any time he calls me with a load I feel that I have to get every last detail about the load (and rest assured I can be highly detailed). Having to get every last detail about a load before accepting
should be a waste time at Load 1, and it has been, more or less, up until this point. Not anymore.