It is the 2011 Hino 268. I have 7 of these trucks and having a tough time with them right now. The CEL just showed up few days ago and disappeared. It came again now and would stay there. I had the code read and it said Burner Malfunction. Could i do something to fix it or does it needs to go back to the dealer?
This makes a lot more sense. This code is a generic BURNER malfunction code. This code is what the engine ECU spits out when the BCU requests a check engine light. No generic scan tool will access the BCU.
Troubleshooting this without the dealer software is difficult, if not impossible. But you mentioned you have seven of them with similar problems. Are they all having problems with regens? If all seven are having problems with regens, then there are probably some driver-related things that need to be sorted out.
Since your check engine light is on, it's probably too late to attempt anything right now. The fact that the light was coming and going makes me think it was having multiple lost flame events. How long have manual regens been taking? Have they been approaching 45-60 min?
If the trucks have had the blue ignitors put in them and have had the ECU and BCU reflashed, then there are only a couple of things you can do without wasting a ton of money throwing parts at it.
Open the hood. Take off the right front fender. You will see two spark plug wires. Carefully unplug them. Unscrew the spark plugs. These are the ignitors. They will have an impressive amount of crap on them. If the tips are clean, they've probably been working. Wipe all the crap off of them and hose them down with brake cleaner. You can also cleanse them with fire, aka propane torch.
Look at the tiny braided line. Is it all twisted and kinked? If so, it's probably got a flow restriction. Pretty common. These HAVE to be installed while using a backing wrench. If not, they twist inside and are easily ruined.
There's a little thing the braided line screws into , between the two ignitors. Remove it. This is the atomizer nozzle. It will have a huge pile of junk built up on it's face. This is normal. But those tiny little holes are easily clogged. DON'T wipe the face off, as this will mash carbon into the holes and it's impossible to get out. Instead, use some good carburetor cleaner like Berkebile 2+2 or Berryman's Chemtool to spray through the threaded end out. Another thing that works well is an ultrasonic cleaner. harbor Freight sells one for around $100. It works fairly well. I have one at work, and this is what I use it for. A few minutes swimming around in that thing will knock carbon off the face and out of the holes. Or you can simply replace the nozzle.
There's a thermocouple in the burner, right above the nozzle. Remove it. If you hear a "CLANG!" and the thermocouple won't go back in the hole, the burner mantle has broken and needs to be replaced. This is fairly rare, I've only seen it once. The thermocouple is often suspect if nothing else is obvious. If you have a truck come in with long manual regen times and it's not getting anywhere, replace this thermocouple and clean the ignitors and atomizer nozzle. That's about all you can reasonably do. There are a couple other things that can flake out, but they're much harder to prove without the software.