FedEx Custom Critical ???? Are they what they say they are??

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ATeam

Senior Member
Retired Expediter
.....Also Fedex pulled our lease yesterday.....Hmmmmmm...pulled lease for not taking safe load....hmmmmm sounds fishy???????????? Does a new driver really want to drive for a company like that?


Sound fishy? Not even a little. It has been explained to you several times in this thread by several experienced and professional drivers how the safety arguement you present is not valid. Yet you continue to stick to your groundless story. Based on the information you provided, no way did FedEx terminate your lease for not taking an unsafe load. To say they did is a lie.

Does a new driver really want to drive for a company like that? Absolutely!

When Diane and I were expediter wannabees researching the industry, a big part of of our decision to choose FedEx Custom Critical was the company's reputation for safety. We heard stories from many drivers with various companies about being forced or pressured to run illegal. In contrast, we heard stories about how "safety takes priority" at FedEx Custom Critical. We wanted to run safe so FDCC appealed to us.

Seven years later, and now seeing things from the inside, I can say that safety still takes priority at FDCC. If safety is important to an expediter wannabee, FDCC is a company to consider.
 

greg334

Veteran Expediter
It seems like sometimes people pass over 'facts' ... not saying anyone here but I have three important questions (at least to me) about this quote ... the one piece 48x48x48 turned into a 48x48x70.....too high so they wanted to break into 2

1 - into 2 what?
2 - who is they?

Meaning was this Fedex, the shipper or the cat watching everything?

3 - would that leave you with stuff that is unsecurable?

Meaning if you broke down the pallet, would there be another pallet provided and the 'items' taken off the one and placed on the other be shrink wrapped or strapped down?

My cat and I would like to know if you don't mind us asking.
 

jansiemoo

Seasoned Expediter
jansio........you do not sound too smart...

No need to make personal attacks on people, darlin'.

Fedex needs to get the right info from customer. in order to get the right truck.....

From your post, looks like the customer requested a B unit. They had a B load, and you're a B unit, correct?

independent contractor means that I choose what I want to take and not take for my reasons and my reasons alone.......

Yup, me too. Also means Fed can pull your lease if you fail to show up willing and able to take a load appropriately sized for your truck.

oh but most of you are really employee's pretending to be business people.....LOL

Sigh... Really?
 

Bruno

Veteran Expediter
Fleet Owner
US Marines
greg334 I agree with you and you are right....I may not be the best at explaining or writing for that matter....LOL....Well Kevin from second shift was the one who wanted to put us out of service.....so if someone wants to let me know if he is still at Fedex we could keep this post going.....Also Fedex pulled our lease yesterday.....Hmmmmmm...pulled lease for not taking safe load....hmmmmm sounds fishy???????????? Does a new driver really want to drive for a company like that? And yes I was told I could be dispatched to CA to see my baby.......but at Green was told it's all random.......I was so ****ed but I had wasted a month of time signing up I just tried to stick it out......And for you ole timers been there awhile........I hear the same from all....".they all say keep your mouth shut....don't call and complain.....there is nothing you can do....at least they pay"......Well if it works for you then that's great but new drivers should have a choice. a solo new driver will get the the leftover loads even if your 1st in dwell time........

1st I would say your lease got pulled for coming on EO saying that you can only move one skid as a team over 700 miles. Sounds to me more like a (A unit) that almost all carriers don't even sign on anymore. If you wouldn't have posted this on EO just MAYBE your lease wouldn't have been pulled. FedEx READS what is posted on EO, don't think they don't because Michelle T. does all the time. As far as you saying FedEX CC don't care about SAFETY. Your WAY off on that one buddy. I know better because safety always takes priority at FedEX Custom Critical 24hrs a day 365 days a year. Pat G. was one of the best before she retired over a year ago. Kelly Toth is very good also, both of these ladies was always great to me over my time with FedEX CC.
 
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jansiemoo

Seasoned Expediter
Actually Jansimoo, they, FedEx, have all the control of everything that they accept and goes on every truck that they present to the contractor. The contractor even when the thing is loaded, can refuse to take the load - read the contract.
Please elaborate. I am confused by the circumstances under which the Fed wouldn't pull a lease for failing to haul a load, that by all accounts, was a B team load, sent to a B team unit (with no change in hazmat, labor, etc.).
You may have the right not to haul it, but I thought that fell in line with Fed having a right to pull your lease.

AND they shouldn't, it isn't their job to tell you how to handle your sleep - it is yours. This is one of the problems about what I see is a lack of professionalism, you are the contractor NOT the employee and it is up to you to decide how to deal with sleep and on-board accommodations, not FedEx. BUT I got your point.



BUT the customer doesn't order anything unless they know exactly what they have. Many contractors are made to believe that the customer is doing the ordering but in most cases no dispatcher talks to the customer and neither does anyone in "load planning" because they can't plan loads - the term is rather stupid because if they could plan loads, they would control the entire market, they don't have that crystal ball.
Sounds like the customer ordered a B unit team for a B unit load.



With that said, the contractor has the right to refuse the load - it is clear that they are contractors and not employees. If any dispatcher threatens to put someone out of service because of the circumstances like this, they and their supervisor should be fired. IT IS the same exact issue I had with one dispatcher and one CC on a serious safety and contract issue. This is one thing that is very bad about the new dispatching system that broadcasts the load offers to several trucks, the contractor has to act on the load quickly or lose it which is another employee thing.

I really don't see how this is still being talked about as a safety issue, when it is clearly a case of a service failure.
 

Bruno

Veteran Expediter
Fleet Owner
US Marines
I really don't see how this is still being talked about as a safety issue, when it is clearly a case of a service failure.

Me either, because I could share a story of what Pat G did for one of our teams when the truck was hit by a drunk driver, but I won't. Most people didn't like Pat G. because she was tuff and did the job she was hired to do. I thought the world of Pat G. and when she retired FedEx Custom Critical lost the best safety person I have ever known. Kelly Toth does Pat G job now and is very good because she was trained by Pat G.

Most of us old timers or old FedEx CC drivers and O/O know that his safety story is hog wash. Sounds to me like his lease may have been pulled because of his temper. I know I was termed as a driver because my temper got the best of me one time. I was on a load and said if my pay wasn't fixed, I would back up to the dock and have freight taken off the truck. The sad thing was the customer had already went home for the night. Take it from someone that let his temper get the best of him. The person that did me wrong at FedEx isn't even at the company anymore I'm sure.

FedEx Custom Critical isn't a bad company or people like Ateam or Bob and Linda Caffee wouldn't still be there. I think this thread needs to be put to bed as nothing postive is coming out of this thread now.
 
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nightcreacher

Veteran Expediter
I explained your problem,You told FDCC you were a B team.THis meansYOU HAVE SPACE FOR TWO SKIDS AND A PLACE FOR THE OTHER DRIVER TYO SLEEP WHILE IN MOTION.You then told all of us,you couldn't do the load cause with the 2 pallets,there weas no where to sleep.First off,when you had the truck inspected at orientation,I'm really surprised they let you sign up as a team,when they would have seen you dont have real sleeping space.I may not be at FDCC any longer,but I will stick up for their safety department to anyone.yOu were dispatched on 1 skid,but a B unit is suppose to be able to haul 2,and if the load is a team load,you must have a place to sleep with the second skid.As I told you in the PM,just because the offer said 1 skid,doesnt actually mwean 1 skid,your a B unt it can be 2 skids.As far as wanting a load to CAlifornia,Expedite is a non directional business.If your in the right place at the right time,thet CAlifornia load may come up,and then it may go to someone else.LAST year I did 125 loads,and only had 1 that was going to CAlifornia,had 1 to Oregon And 1 to Washing to State.It was ok though,I'm much busier as long as I stay east of the MISSISSIPPI river.
Reading most of your arguments,I think what ever company you go to your going to have the same troubles.I kow recruiters read these messages,but my feelings are they have a job,just like a used car salesmen,they don't lie,they just tell you what you want to hear.
I'm with TRI STATE,infact starting Monday,I will be driving a company truck for them.I have been in this business for a long while,and the 2 companies I recomend are TRI STATE and FED EX CUSTOM CRITICAL.If you cant make money there,you cant make any money anywhere
 

Turtle

Administrator
Staff member
Retired Expediter
My two cents is, no thread should ever be put to bed. Every thread will die its own death. And certainly no thread should ever be put to bed because nothing positive is currently coming from it, post #106 being the obvious exception, as its 100% all positive, of course. There is a wealth of information in this thread, even the most recent posts. Just because it's not all rah-rah and cheerleader-ish doesn't mean it doesn't contain important information that can be used my many in a positive way.
 

nightcreacher

Veteran Expediter
If your in a blizzard,and you can't do a load cause of the weather,then why even stay in service.If I was your CC I would have explained things to you and you might have understood the problem.YOu can 't run a load cause of weather,why do you think you should have stayed in service and turned down the rest of the loads offered.YOu may have been the only truck in an area,and they would take loads because you were there,then after the fact,find out your not available.Puting you out of service,is musch different problem than what this other guy had.He claimed to have a team truck and other than there were 2 people in that truck,since ther was no where to sleep while truck was in motion,it wasnt a team truck,so shouldnt have been offered team loads
 
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x06col

Veteran Expediter
Charter Member
Retired Expediter
US Army
Me either, because I could share a story of what Pat G did for one of our teams when the truck was hit by a drunk driver, but I won't. Most people didn't like Pat G. because she was tuff and did the job she was hired to do. I thought the world of Pat G. and when she retired FedEx Custom Critical lost the best safety person I have ever known. Kelly Toth does Pat G job now and is very good because she was trained by Pat G.

Most of us old timers or old FedEx CC drivers and O/O know that his safety story is hog wash. Sounds to me like his lease may have been pulled because of his temper. I know I was termed as a driver because my temper got the best of me one time. I was on a load and said if my pay wasn't fixed, I would back up to the dock and have freight taken off the truck. The sad thing was the customer had already went home for the night. Take it from someone that let his temper get the best of him. The person that did me wrong at FedEx isn't even at the company anymore I'm sure.

FedEx Custom Critical isn't a bad company or people like Ateam or Bob and Linda Caffee wouldn't still be there. I think this thread needs to be put to bed as nothing postive is coming out of this thread now.



There are many instances of someone letting their bulldog mouth overload their hummingbird azz, but, ain't a reason to lok a thread. We all (I tink) understand the problem here, or, someones fantasy about real life. Now, all the thread lokker has to do....is convince them that the dream is over.
 

pookie8me

Not a Member
Ha Ha Ha well like Judge Judy said...."you can't fix stupid"

Greg yes customer could of made load into 2 new skids....48x48x35 but then we would not have had any room at all.......even had 48x48x48 message on clink for load.....and I can't remember but I think it was confirmed.....whatever that means....lol.....

I don't believe I said we could not hold 2 skids...in fact we have been loaded many times......in this case we could not hold 2 because of the long run.

I am a business and I choose what loads I want to take.....period. Why give me a choice to accept loads then? Fools! An offer is a contract for that one load. If that offer changes then it's a new contract. or for some it may not be safe load.

Hogwash? Well look at line one.....LOL......We had no problem with not doing new load......We said new load was not safe.....I got hot when Kevin threatened to put us OOS...I don't cuss...maybe get loud but not disrespectful. A company cannot put you out of service for not taking an unsafe load.

Pulled lease for writing on forum? HA HA HA that's funny.....what's the big secret? why the hush hush....I run safe and honest. Hmmmmm sounds like a cover up....this is a forum for people to learn....but I find that people and company's that are sneaky are sneaky for a reason...............

No contract says what loads you have to take................I can choose to run heavy or lite.....where or when.

by the way......sometimes 5 pieces fit and sometimes only 1 piece can fit........the bottom line is if it's unsafe it's unsafe......period.....threatening me is not acceptable....period


nightcreaher good luck on Monday!

the pom poms are right in the fact they are used to how things are.....because they have done them a certain way for so long........for them it is normal.......so I can understand some of your views......but getting bent over is not normal for me.......and maybe some of you should see my view....if load is unsafe then the load is unsafe........for each to decide and not be threatened to be taking OOS......if you can't see this or understand then you have an employee mind set....that is ok....just different....buy Rich Dad Poor Dad....good stuff

I like instead of trying to learn from each other, some say shut the thread down....LOL Are you on someones payroll?

still waiting on numbers? miles and runs? for 6 months just wondering
 

pookie8me

Not a Member
opps I meant to say that we had room for new load but not room to sleep......I sometimes think to fast or slow....lol

BTW I'm from NJ...son lives in CA.....not new born....but I still say baby.....Long story...divorced....moving to CA soon..... I run for 6 to 8 weeks then have son for 2 weeks. Don't get me started about that.........LOL
 

Turtle

Administrator
Staff member
Retired Expediter
Ha Ha Ha well like Judge Judy said...."you can't fix stupid"
That Judge Judy, she's a smart cookie.

Greg yes customer could of made load into 2 new skids....48x48x35 but then we would not have had any room at all.......even had 48x48x48 message on clink for load.....and I can't remember but I think it was confirmed.....whatever that means....lol.....
Irrelevant, since you are contractually obligated to have 8-feet of cargo space at all times. If you don't have that available because one of you needs to sleep, then you are in breach of contract.

I don't believe I said we could not hold 2 skids...in fact we have been loaded many times......in this case we could not hold 2 because of the long run.
Then you aren't a team, because a team van must have sleeping space for one driver, at all times, plus room for 8-feet of cargo, at all times.

I am a business and I choose what loads I want to take.....period. Why give me a choice to accept loads then? Fools! An offer is a contract for that one load. If that offer changes then it's a new contract. or for some it may not be safe load.
Yes, a load offer is a load contract for that one load, but it's not that simple. You seem to fail to understand the one simple fact that by leasing on to a carrier, you are literally transferring the right to possession and/or use of goods or equipment (your truck) for a term in return for consideration, and when you contract to have 8-feet available then it must be available, and if you are a team then you have to still have that 8-feet available even when one of you are sleeping.

Hogwash? Well look at line one.....LOL......We had no problem with not doing new load......We said new load was not safe.....I got hot when Kevin threatened to put us OOS...I don't cuss...maybe get loud but not disrespectful. A company cannot put you out of service for not taking an unsafe load.
True, but the reason the load was unsafe was your breach of contract in the first place.

No contract says what loads you have to take................I can choose to run heavy or lite.....where or when.
That's true, generally speaking. But you also have to live up to your contracted end of the bargain, too.

by the way......sometimes 5 pieces fit and sometimes only 1 piece can fit........the bottom line is if it's unsafe it's unsafe......period.....threatening me is not acceptable....period
No, the bottom line is you agreed to provide 8-feet of cargo space and did not fulfill that promise. Any consequences that resulted from that, including it being an unsafe load, was your own doing, not the carrier's.


the pom poms are right in the fact they are used to how things are.....because they have done them a certain way for so long........for them it is normal.......so I can understand some of your views......but getting bent over is not normal for me.......and maybe some of you should see my view....if load is unsafe then the load is unsafe........for each to decide and not be threatened to be taking OOS......if you can't see this or understand then you have an employee mind set....that is ok....just different....buy Rich Dad Poor Dad....good stuff
What you see as "normal", we see as knowledgeable and professional, and what you see as "bending over" we see as ignorant and inexperienced.

And we see it a lot.
 

greg334

Veteran Expediter
You know, Dave said a lot when he mentioned EO. I won't get into that but I would have liked my questions answered.

All I am gathering from all of this is a common occurrence with a common result. If it is too tall, then it is not the right vehicle - period.
 

Dreamer

Administrator Emeritus
Charter Member
You know, Dave said a lot when he mentioned EO. I won't get into that but I would have liked my questions answered.

All I am gathering from all of this is a common occurrence with a common result. If it is too tall, then it is not the right vehicle - period.

I've gotten several loads where customer gave dimensions wrong, or swapped height for length, et . If possible, I will ask to break down and restack. Ive done it myself rather than lose a several hundred $$$ load.

I certainly would lay a matress sideways, and sleep there if I were running team...rather than lose a,900 mile load. Only reason I can see not too... short van? Even then, when my wife rides with me, if she dont wanna get in back to nap, she reclines the passenger seat...


By the way... no, no plans to lock lol.... this is something people need to read. If you want to team in a van, make sure you have room to sleep loaded!


Dale

Posted with my Droid EO Forum App
 

greg334

Veteran Expediter
I agree Dale it isn't worth losing the money, but that's not the reason for my comment, the idea that the customer order a van is. I'm sorry I'm a bit tired from all the fun tonight and should have been clear.

BUT with that said, here is what I would have done - I would have gotten comfy in the passenger seat and slept 4 hours and drove 4 hours.
 

Dreamer

Administrator Emeritus
Charter Member
Sorry Greg, misunderstood. Yes, we get customers order ' van' a lot. I got 2 offers today that customer entered 0 items, 0 lbs . Thats how we know. Usually its regular customer, usually automotive suppliers who know they will need a van, but dont know for sure how many parts they can get done etc.

Dale

Posted with my Droid EO Forum App
 

highway star

Veteran Expediter
Owner/Operator
My two cents is, no thread should ever be put to bed. Every thread will die its own death. And certainly no thread should ever be put to bed because nothing positive is currently coming from it, post #106 being the obvious exception, as its 100% all positive, of course. There is a wealth of information in this thread, even the most recent posts. Just because it's not all rah-rah and cheerleader-ish doesn't mean it doesn't contain important information that can be used my many in a positive way.

I agree. In fact, I think this thread deserves an honorable mention in the EHOF!
 

pookie8me

Not a Member
LOL......hahahaha......well if money is more important then your life or someone else's then this is just wasted time.....some of you have no clue.....you really don't.....and prob will never get it.......your health and life is all you really have and it's ashame you would put that on the line or risk hurting someone else. foolish.

no you guys are way wrong....I'm a business and I have polices and rules......So what company is right?

I can look over contract again......but it does not say I have to run full all the time......and we can accept loads or decline them? I don't have to take full loads....then why don't you just get sent a load and that's it.....no choice? explain that one????????? here you go....take this....oh and then here's another load....take that.....you know why......because they can't or else your an employee......I have never complained on this thread about losing money......I'll pass on money if it's not safe....miss one load another is around the corner.....


What some of you should worry about is having a heart attack......I have seen a lot of out of shape older people looking like they might be on their last leg......I worry about some of them crashing and hurting someone.....unsafe

greg is right....wrong truck ordered.....if customer does not know what is gonna be shipped, then they should say 2500 2 pieces......I would see that as full load and decide to take it or not....when I show up and it's less then I would get happy......lol.....instead of saying 0 weight, 0 piece........that's stupid!!!!! showing up blind.......wow is that amazing.....I just solved the problem........of course on deaf ears.........
 
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