Sorry, We don't know what the load pays

pjjjjj

Veteran Expediter
Ok, so we're relatively new. We don't know many of the ins and outs yet. So we come here to obtain valuable information and insight. Thank you for that.
We learn that you're supposed to know what a load pays, before you accept it.
We learn that, being a business, we're supposed to be able to make educated business decisions regarding our business, and some loads may not make good business sense, for us.
We learn that we should therefore, be able to turn down a load, if this is the case.
We also learn that turning down a load p*sses off the dispatchers, who've we've learned, it makes sense to please because otherwise, we won't necessarily be offered as many loads.
This is the weird thing. When getting offered a load, we don't know how much it pays. When we ask, 'how much does this load pay', they say, 'it's not rated yet'. And so, business decisions must be made without the pertinent information.
Further, it's supposed to be so much per mile; so, when being offered a load, altho dispatch might not know the actual 'rating', they presumably know how to figure out a calculation of: based on this many miles times this rate per mile, the load should pay this much. One time on a very long haul, the pay was half of that amount. And of course, there was no return load. So husb enquires, fills in the appropriate form, and 3 months after doing the run, we still don't have an answer. No response, still looking into it.
Further, you would expect that if you accept a load being picked up at the same place, and being delivered to the same place, it would be at least roughly the same pay. However, although this was the case, and although the second load, 2 months later, was triple the weight, the pay was substantially less the second time. Why? The second load did not have any fuel surcharge, and no 'international flat premium'.
On top of that, seeing as how the pay is semi-monthly, a person can be driving away, accepting loads for a full month, before knowing what the pay was. (Do a load on Feb.1st, doesn't get paid until Feb.29th, for example). So one could be accepting unprofitable loads, over and over, without knowing they are unprofitable.
We've heard that you take the bad with the good; we've heard the company doesn't necessarily like its OOs to make their own business decisions. So we've kept our mouths shut, for the most part, hoping that taking the bad will be rewarded with good.
Apparently these are not problems only being experienced by us within the company; drivers talk to one another sometimes :)
Have any of you experienced these types of things with your carriers?
 

terryandrene

Veteran Expediter
Safety & Compliance
US Coast Guard
We think you should no longer keep your mouth shut. Open it and repeat after me..."Good-Bye". I doesn't matter for which company you drive, you should know how much they are willing to offer you to haul their freight before you accept the contract. It's unimaginable to me that a customer would call your carrier and tell them to "send me a truck to carry a load to Detroit." "Figure out what I'll have to pay later and bill me" and the carrier responds " We don't know how much to charge you, but we'll work on it." It just doesn't work that way. Not in this highly regulated industry.

We recommend you insist on knowing the pay they are going to offer you before you accept the load. If they it's not rated yet, tell them call you when it is.
 

fastman_1

Veteran Expediter
Owner/Operator
I tell them to call me back when they have that Information, Lot of times they get that figure real quick.
 

jaminjim

Veteran Expediter
I agree Terry, I just thought that a person getting ready to sign a lease today with that Company, might benefit from this.
 

bludragon13

Seasoned Expediter
I agree with the above posts and will take it further-- if you are waiting a month to get paid for loads that you dont know what the pay is before accepting the load then you are asking to be ripped off! find a company that will be honest and leave that situation as soon as you can-dont keep being ripped off. there are a lot off honest(some anyway) companies out here.
 

charlee

Seasoned Expediter
Do not trust...it is YOUR business. You CANNOT and SHOULD NOT accept a load without KNOWING how much you are being paid. I would say any compnay that is doing this is UNSCRUPULOUS and you should leave immediately. Would a contractor build a house without a price?


-charlee
 

pjjjjj

Veteran Expediter
I agree Terry, I just thought that a person getting ready to sign a lease today with that Company, might benefit from this.

You're right, I've been avoiding naming the carrier we are with, but people should at least know the questions to ask if they interview with them. We are signed on with Dynamex out of Cambridge.


I tell them to call me back when they have that Information, Lot of times they get that figure real quick

Generally, if we do that, we will still not get an exact figure, and we risk losing the privilege of the load offer.

We think you should no longer keep your mouth shut. Open it and repeat after me..."Good-Bye".

That's what we are thinking, and are actively looking at this point. We've been checking previous posts to see what we can find out about carriers; Does anyone have any recommendations?

Another thing? Apparently we will need to give 2 weeks notice? How many load offers do you figure we'll be getting during those 2 weeks? Especially considering they already have too many drivers for the amount of business they have!
 

terryandrene

Veteran Expediter
Safety & Compliance
US Coast Guard
If you signed a lease in which you agreed to give them 2 wks notice, then you should do so. Be a professional, even if you think that they are not acting accordingly. Good luck with your next choice. Read up on the following:

Swimming with Sharks
 

Paul56

Seasoned Expediter
If I was in that situation here is what my response would be:

"Call me back when you know what the rate for that load or have other loads with known rates."

After that, I'd start looking for a new company to sign up with.
 

nightcreacher

Veteran Expediter
if it is in the contract that you may receive load offers with out telling you of pay,then thats a lease you shouldnt have signed,but if the company is suppose to tell you of load pay before you accept the offer,and you are not getting this information,the company is in breach of contract,and I would get out as fast as i could get the door signs off
 

RLENT

Veteran Expediter
When I switched carriers back at the end of September last year it had been fairly slow.

The week that I switched I had a load on Monday that took me by the carrier I was planning on going with ..... and on my return back home (all our loads were one way) I took the opportunity to slide by the prospective carrier's office and meet with a recruiter and go over some things. On Wednesday I had another load that again took me by my potential new carrier's offices so I went in again and spent some more time, this time with a different recruiter going over additional stuff I had questions about. On Thursday afternoon I called the operations guy at the carrier we were currently leased to and asked to meet with him face to face which he agreed to do later that afternoon.

I went in and met with him and explained that as much as I liked the people and the company I wasn't really making what I needed to be making and was running alot more unpaid deadhead than I felt I should be and that I was planning terminate our lease and switch carriers. He was actually pretty surprised but I had done a decent job for them and made it very clear that it was just a business decision and nothing personal.

He asked "Well, when do you want to stop running for us ?" My answer was the following: Basically as soon as possible - but I didn't want to leave them in lurch with uncovered loads because I had just up and left. I told him that I realized that they preferred contractors give a two week notice, but in light of the fact that it had been and was slow I didn't see that me not being there would be that big of a deal - and that by not continuing to hang around I wouldn't be competing with their other O/O's for loads who were staying with the company - I asked him to release me from providing that two week notice.

We agreed that I would remain available for the next couple of days to cover anything that they couldn't cover with the rest of their fleet. On Monday I was at orientation with Bolt.

We parted on good terms and in fact I recently got an email from him saying that they were getting busy and they needed to put on another van and was I happy with where I was at, and if not would I be interested in coming back ?

IMHO, it pays not to burn any bridges that ya don't need to. Sometimes tho' ya gotta do what ya gotta do - basically from your description of how your carrier treats their O/O's as far as pay I agree with the others - run, don't walk. My guess is that there will probably be hard feelings on the part of your carrier - basically because that's generally what occurs when you are dealing with someone who is less than ethical. You can bet that your carrier isn't taking loads without an agreed upon rate beforehand to haul them and just waiting a month or so to see what their customer sends them in the way of a payment.

In your situation, I think that if you have to give a two week notice I'd be spending part of that time pulling off any decals you have on your truck from your soon to be former carrier, doing any needed maintenance and upgrades so you can be ready to hit the ground running hard when you switch.

Also if they are going to hold your feet to the fire on the notice thing I'd sure take a look at how EXACTLY your contract is worded - are you actually required to be in-service the entire time during that two week notice ?

If not, might be a good time to go OOS and spend a couple of days in orientation at the carrier you intend to lease on with. ;)
 
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BillChaffey

Veteran Expediter
Owner/Operator
US Navy
Charlee, when you ask a Contractor to build a House with out a price before the work begins. It's called "Time & Material" you might be suprised on how many people do it.
 

pjjjjj

Veteran Expediter
Thank you to everyone who responded. RLent are you happy with Bolt? What did you say to Co.#1 when they asked you to return? You're right, best not to burn any bridges unless it can't possibly be helped. Will look closely at the contract while we're investigating other options.

As an aside.. I have noticed some companies pay a percentage.. (which is also the case with our current carrier).. but sometimes it doesn't specify how they arrive at the figure.. a percentage of what is billed to the customer.. but how do they arrive at the figure the customer is to be billed? In this carrier's case, it is supposed to be per mile.. plus extra charges.. I guess most of you get that information sent via the qc? ha! We seem to be paying for the qc, but really, what good is it to US, if pertinent information is missing? It's really annoying that we must pay for something that is of no benefit to us.
 

charlee

Seasoned Expediter
I guess I would be....having built several housesnone of my contractors ever agreed without knowing what the pay would be.


-charlee
 

arkjarhead

Veteran Expediter
My step dad is an electrical contractor. He doesn't ask what he is going to be paid before doing a job. He gives the customer an estimate. Of course sometimes it is a little higher or lower depending on the job and what he runs into. He has one customer, an insurance company, that calls him and they have a basic rate per hour they pay then he bills fr materials.

Back on topic. Pjjjjjjj, what kind of unit do you drive? Just curious because you asked for a heads up about other companies.
 

OntarioVanMan

Retired Expediter
Owner/Operator
PJJJJJ..I told ya so....DX will put you under ...I dealt with those guys for 5 years...made some money but had to watch them every minute...had to fight for every dime...If you don't do the 2 week notice thingee they hold your escrow in lieu of notice...or any other excuse...
Even if one does a rating, a manager will do a re-rate just before settlement goes final. or worse yet they'll do a chargeback 6 weeks later when your not watching.
 
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