It is partially automated. Actually not always as simple as it seems. We have to look at turn downs or other items to make sure unit is eligible. We will have units turn down loads and then put in for a layover. Other times a unit might only want to go a certain place so they are not eligible. A lot of these things are not easy to automate. We set up what I think is a pretty good system. The units all have the request macro. Every morning the macros that were sent in is emailed to certain people. They approve, and put in cost or amount to pay. If something is denied or in question they are supposed to contact the unit right away. I am sure this will happen going forward.
As well our hope is as the new staff gets trained up, and we finish our realignment of duties that certain people will have more time to manage and deal with things than they do today.
As well our hope is as the new staff gets trained up, and we finish our realignment of duties that certain people will have more time to manage and deal with things than they do today.
