Greg...it's always the money no matter what carrier...
Same ole battle...we are trying to make a buck, they are trying to make a buck and somewhere we hopefully agree to both make a buck...
New Dispatch System is really bad
- Thread starter Bruno
- Start date
Greg...it's always the money no matter what carrier...
Same ole battle...we are trying to make a buck, they are trying to make a buck and somewhere we hopefully agree to both make a buck...
Humble2drive
Expert Expediter
Bad moods are not the only concern. We can all get over bad moods.
We believe (right or wrong) that load acceptance is a team decision. We had 3 load opps come through one night waking us from a deep sleep. We woke up fully, evaluated the loads properly and accepted each one. We were not dispatched until we received a load "offer" in the am after not being able to sleep all night. As you know, starting a 900 mile run with out any sleep is not the safest of conditions.
slfisher45
Expert Expediter
I assume you are a team. Are you both awake when you are driving a load? I hope not. Why do you both have to evaluate the loads? One should be sleeping during all that evaluation. Then if you get the offer one driver is fresh.
On the other hand if you don't trust your partner to evaluate, then you are not real partners. You are just co-drivers with a bad plan.
I like the new system and I like what it can do for us. I do not like to see what we missed but whether we see what we missed or not we have still missed it.
When I disagree with a policy I find it is better to go to the source and disagree there not on an open forum. We have sent in numerous ideas we have had to better this system as it still is not perfect.
I have also found that dwelling on only the bad parts of a situation tends to make me bitter so instead of dwelling on the bad I try to figure out a way to make the new system work for us. The drivers we have talked to that like the system have done just that figured out ways to make it work for them. Look at the idea that nob4u came up with the calculator to store the run number in? There are ways to make this work and all of us need to work on that idea and helping each other.
The new system is here to stay so let’s make it work for all of us.
When I disagree with a policy I find it is better to go to the source and disagree there not on an open forum. We have sent in numerous ideas we have had to better this system as it still is not perfect.
I have also found that dwelling on only the bad parts of a situation tends to make me bitter so instead of dwelling on the bad I try to figure out a way to make the new system work for us. The drivers we have talked to that like the system have done just that figured out ways to make it work for them. Look at the idea that nob4u came up with the calculator to store the run number in? There are ways to make this work and all of us need to work on that idea and helping each other.
The new system is here to stay so let’s make it work for all of us.
Uh Hum...Nothing is here to stay Linda....some new manager will come along and change something....But it's good you give your input to the Feds even if it's not what they want to hear. I do that with E-1 as well....Being a Yes person doesn't help get things changed because we aren't always right and neither is the carrier which ever one we'd like to refer too...I am quite sure the program will go over some tinkering to fine tune the bugs....
greg334
Veteran Expediter
OVM,
I would say it is all about the money in most cases, sometimes it is not. The distinction between FedEx and the rest of the herd is that CC is such a small part of the overall operations that they bring little to the big table. They think differently when it comes to how things are done, taking the direction from the parent company where E-1 can make a change without a committee meeting.
Making a suggestion is one thing, getting someone to engage the person making the suggestion is a completely different thing.
A good point is made that this system is here to stay, no complaining will change that because it is an improvement in their eyes over the dispatching staff that they have. The only sad thing is that there is no interface between the contractors and the company like there used to be.
I would say it is all about the money in most cases, sometimes it is not. The distinction between FedEx and the rest of the herd is that CC is such a small part of the overall operations that they bring little to the big table. They think differently when it comes to how things are done, taking the direction from the parent company where E-1 can make a change without a committee meeting.
Making a suggestion is one thing, getting someone to engage the person making the suggestion is a completely different thing.
A good point is made that this system is here to stay, no complaining will change that because it is an improvement in their eyes over the dispatching staff that they have. The only sad thing is that there is no interface between the contractors and the company like there used to be.
They do have a council? Right...for input?
I have a couple of thoughts on this discussion. First of all, I’m not thrilled with the “company line answer” given over and over either. We do have a couple of people on this site that certainly will always be “the company person.” But my experience with Linda is that she is not one of these people. Those of you that know her personally know that when she is unhappy or struggling with a company policy she is quick to ask opinions (she has asked me about my experience numerous times) and she will go straight to a person at the company either via phone call or email until she tracks down the person who can fix the problem.
Dave (Bruno) if you haven’t already done so, I think you should express your opinion to a company representative and see what they have to say. I had a problem in the early stages of the new system. I wrote an email and the problem was fixed quickly and I got a phone call within a few hours. Currently the new system is what we have to work with and we are going to have to find ways to use it to better our business. Change is always going to take place in big companies. If a change comes along that you just absolutely can not live with then it is time to move on. One other thing, if you decide to write a note to express your problems I would suggest that you first write your note in Word so it will be edited for proper grammar. You’ll want it to be the best when you send it since it is a statement about you.
Dave (Bruno) if you haven’t already done so, I think you should express your opinion to a company representative and see what they have to say. I had a problem in the early stages of the new system. I wrote an email and the problem was fixed quickly and I got a phone call within a few hours. Currently the new system is what we have to work with and we are going to have to find ways to use it to better our business. Change is always going to take place in big companies. If a change comes along that you just absolutely can not live with then it is time to move on. One other thing, if you decide to write a note to express your problems I would suggest that you first write your note in Word so it will be edited for proper grammar. You’ll want it to be the best when you send it since it is a statement about you.
jaminjim
Veteran Expediter
It must be nice to be so self disciplined that you don't hear the QC BEEP and only the person on QC night watch hears it from their deep sleep. Not to mention that if the load offer requires that you roll within your 10 minute window after being given the load, the "QC hearing person on duty" must put away all your crap that you left on the dash and the passenger seat. And perform the Pre Trip Inspection. Oh I forgot they should be dressed prior to doing the inspection.
Bottom line don't be such a .... well you know
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Dave (Bruno) if you haven’t already done so, I think you should express your opinion to a company representative and see what they have to say. I had a problem in the early stages of the new system. I wrote an email and the problem was fixed quickly and I got a phone call within a few hours. Currently the new system is what we have to work with and we are going to have to find ways to use it to better our business. Change is always going to take place in big companies. If a change comes along that you just absolutely can not live with then it is time to move on. One other thing, if you decide to write a note to express your problems I would suggest that you first write your note in Word so it will be edited for proper grammar. You’ll want it to be the best when you send it since it is a statement about you.[/B][/COLOR][/SIZE][/QUOTE]
I have stressed my point about the new system with FedEx and all I hear is we are working on it. I have posted on here for many years, but chose to not post as much as I did in the past. I'm sorry you feel my grammer is not up to par with you. I never claimed to be a writer, and never will. As for Linda And Bob they are good people and they to defend FedEx the same way I do at times. They are Purple and Blue true all the way. Just because I'm mad about the new system doesn't mean I'm going leave the company I have worked at since 1995. My point in this post was to see if anyone else thought it was Bad at this point.
Back in 2000 when Jack Packard rolled out DVA I wasn't happy about it either.
After FedEx got all the bugs out of the system it turned out to be a great system to use.
I just think we should be able to talk to an agent or put a reason why we don't want the load. I like the way that it calls 3 trucks a one time to offer the load because under the old way it was a half hour sometimes to get the load covered and a truck on the way to pick the load up. Which can lead to customers using someone else.
I'm just saying the system is bad the way it is now and it needs improved alot. I just don't think a driver should have to write a number down from a load offer just to take the load.
I have stressed my point about the new system with FedEx and all I hear is we are working on it. I have posted on here for many years, but chose to not post as much as I did in the past. I'm sorry you feel my grammer is not up to par with you. I never claimed to be a writer, and never will. As for Linda And Bob they are good people and they to defend FedEx the same way I do at times. They are Purple and Blue true all the way. Just because I'm mad about the new system doesn't mean I'm going leave the company I have worked at since 1995. My point in this post was to see if anyone else thought it was Bad at this point.
Back in 2000 when Jack Packard rolled out DVA I wasn't happy about it either.
After FedEx got all the bugs out of the system it turned out to be a great system to use.
I just think we should be able to talk to an agent or put a reason why we don't want the load. I like the way that it calls 3 trucks a one time to offer the load because under the old way it was a half hour sometimes to get the load covered and a truck on the way to pick the load up. Which can lead to customers using someone else.
I'm just saying the system is bad the way it is now and it needs improved alot. I just don't think a driver should have to write a number down from a load offer just to take the load.
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Now now Jim...they might have a different agreed to system then most...we don't know what arrangement him and his partner have....
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Yeah it read like that to me at first...then I thought about it abit and then you said that and it came to me....a thought that is...sorry won't happen again...
Your right Jim, I went and read it again. It wasn't a slam, it was just some heartfelt words of advice. I have a bad habit of spelling the word Idea "Ideal" my fingers and my brain sometimes don't think together. lol
I hope they address the problems with the new dispatch system. I'm sure Virginia will see to that. She is a great CEO and cares about the contractors. I know that from things that happen to my family and drivers over the years. Michele Twiliger is another GREAT person at FedEx that will help get the bugs out of this new system.
I hope they address the problems with the new dispatch system. I'm sure Virginia will see to that. She is a great CEO and cares about the contractors. I know that from things that happen to my family and drivers over the years. Michele Twiliger is another GREAT person at FedEx that will help get the bugs out of this new system.
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Michelle -----><----Bruno
Sometimes I crack myself up.
You really gotta get out more....*LOL*
Michelle -----><----Bruno
No I'm not kissing A$$. Michelle is a great person and really cares. If you must know what she did. Take FedEx out of the picture. My son was getting an operation that could have killed him. Michelle took the time to call mine and my wifes cell phone to ask if everything was okay with my son. That was real class in my book. She didn't have to do that, but she did.