zorry
Veteran Expediter
I lived the Superior Service deal.
My father and I had trucks hauling gas/diesel in the Chicago area.
Teamster drivers. Fantastic service..
A former dispatcher/ demoted to driver approached the shipper with "I can do it half price".
The shipper called my father, apologized, and said the savings were too huge to pass up. This moron got about 50% of our largest account.
He put his punk kid in one truck, our truck washer in another and hit the street. 8000 gallons was a standard load. They'd load 8000, print a computer generated bol, then top off each compartment, hiding that bol under floormat.
90,000-94,000 gross on crap equipment.
We tightened our belts, asked our drivers to be patient, and within a year they were bankrupt, the IRS looking for them.
The shipper called my father and said, " we're not going to bid this freight. We want you to haul it at your price. We know you'll be fair with us."
Sometimes customers can't see past the potential savings.
Like using the carrier that spotted a sea container at Crane last month, and then failed to pick it up and have it placed on the ship going overseas.
Sooner or later a mistake will cost the shipper enough to evaluate costs vs savings.
Fortunately a lot of our shippers understand the value of Superior service.
My father and I had trucks hauling gas/diesel in the Chicago area.
Teamster drivers. Fantastic service..
A former dispatcher/ demoted to driver approached the shipper with "I can do it half price".
The shipper called my father, apologized, and said the savings were too huge to pass up. This moron got about 50% of our largest account.
He put his punk kid in one truck, our truck washer in another and hit the street. 8000 gallons was a standard load. They'd load 8000, print a computer generated bol, then top off each compartment, hiding that bol under floormat.
90,000-94,000 gross on crap equipment.
We tightened our belts, asked our drivers to be patient, and within a year they were bankrupt, the IRS looking for them.
The shipper called my father and said, " we're not going to bid this freight. We want you to haul it at your price. We know you'll be fair with us."
Sometimes customers can't see past the potential savings.
Like using the carrier that spotted a sea container at Crane last month, and then failed to pick it up and have it placed on the ship going overseas.
Sooner or later a mistake will cost the shipper enough to evaluate costs vs savings.
Fortunately a lot of our shippers understand the value of Superior service.
