Charlee I agree with the TEAM can do better but this is not at Expedaded bussnes only it is in all trucking industry..........We was 8 years in team in Fed EX and we know what is . I happy for you thay you are happy in Panther this is greet.....keept doing but for me is not and if I have to withing 15 days to get pay from the company about the brokers- backhoul then better to work with are ICC . We know that no one is perffectand every one is responsable for the owne acts, but in this case it is differnat .
Seems to me that if your resources are that limited that you can't wait 15 days for your pay you should think about something else like driving a taxi where you get paid every day. For many years Robers then FEDXCC took 3 weeks to process your ppwk and send through the mail your check. Now they do it through trip pak and Direct Deposit but you still are looking at 7-10 days. The fact that your husband was in -19 weather means nothing,he could have been in 70 degree weather. I would quit complaining and suck it up,change your attitude and work with your customer who is Panther or Tri State in a positive mode. Perhaps then you may find life easier.
Remember you are a small trucking company and have ONE customer who might be Panther or Tri State or Bolt etc. You want to keep that customer happy with your attitude and performance. Worked for me for many years.