how upset would you get and what would you do

tmbm

Seasoned Expediter
This sounds simular to the "Payday" or "Check Advance" type loans. Take in to consideration what many of them count on, customer dependency. Joe borrows $100, pays back $120 on Fri when he gets his check, then Monday on way home realizes he doesn't have enough to make it till friday, needs fuel etc. so he goes borrow the same $100. The cycle continues.

Let's say you run a C or D unit and get 10 mpg, fuel runs $2.50/g, and you only run 2000 miles per week, figure the cost. You would need $500 for fuel, and pay $25 for "admin fees", now roll this each week for 50 weeks (two off for vacation and to make the calculations easier.) You will have paid $1250 in admin fees, but you only "borrowed" $500, because you kept paying the original back each week, and got the same $500 back. Thus you would of paid in fees 2.5 times the amount you "borrowed" making the APR 250% (using the simplified method).

That being said, the next question is why would they start this practice, CD is not imposing these fees, so the're not simply passing it on to the one incurring the charges, such as paying the $2 for cash advance at the truck stop or ATM. They are not paying intrest on your monies earned that they hold for 2-3 wks, so why charge intrest for obtaining a percentage up front, other than losing a very small amount by not getting intrest on your full check as it sits in their bank for two weeks. Is to pay the person in the office for loading the CD card, if so I want that job at that rate.

If it is to curb the abuse of a few then deal with those individuals directly by limiting the amount they can get, or maybe even by lowering the amount of advance to 35% or 40% across the board. An O/O should be able to eventually ween him or her self off of using CD and just use their ATM card. But how does the fleet owner handle this if they are paying the fuel, require his drivers to maintain hundreds or more in their personal account to cover the fuel cost then reimburse on their settlement? Give the drivers an ATM card to access his account? Give them hundreds of dollars in cash to pay for fuel?

It just sounds like to me the person who came up with this either didn't think it through very well, taking into consideration all situations and the ramifications, or the company is desperate for money. I personally would question the need and/or justification for a company to impose such high fees. Just my opinion.
 

Pilgrim

Veteran Expediter
Retired Expediter
This is a really long thread and maybe I've missed something, but I don't remember reading about anyone using debit cards. My situation is this - my settlements are direct deposited into my bank account. Since my bank is a large national organization they have ATMs all over most of the eastern US. Although I usually leave with enough cash and credit cards to get by, using an ATM in my bank's home network costs me nothing. If I have to use an out-of-network ATM I get charged about $2 or $3. I'm sure with a little creative thinking and talking with your bank, one can find a way to dump ComData completely. It could well be that T/S is trying to do this too, but they might have contractual obligations that prevent them from being flagrant about it. Has anyone asked them outright if they have any suggestions for an alternative to C/D?
 

bernieh48

Veteran Expediter
Yes they have been asked and NO they don't have any alternatives. They point blank said they don't care or have any advice on what to do to help with this new fee they are imposing.
 

pairofjacks

Seasoned Expediter
Phil and Greg at Tri-State are like everyone else at Tri-State, they don't do a single thing to help anyone except themselves. They all have voice mail and none of them seem to answer any of their voice mail if they know who are. If they think that it is not worth calling back they won't and when it concerns THEIR pay you get a call. Or if you threaten to talk to Ron.
 

pairofjacks

Seasoned Expediter
The comdata fee is just like the Trippak fee. It is only giving money to people who already have the money. It only benefits the people with all the benefits and the thing I find interesting is that as a van driver our loads have went out the door also. I found out vans loads are being given to straight trucks and straight trucks loads are going to tractor trailers. If everyone in dispatch would do their jobs and they would get rid of all the people who came from Conway, we would do alright like we use to but since all the Conway people have come in and all the changes are going on, we are slowly being pushed out. I think that Tri-State is getting ready to sell.
 

DragonLadyTN

Veteran Expediter
Charter Member
In defense of the former Conway people. This problem goes much higher up the chain. The former Conway's (which I HATE that pharse, they are TS people) that are in the office do not have the power to make a change of this size. As for dispatch, they are the best in the business. If anyone that is currently with TS and has any internal contact with the entry level personnal, then you understand that they have families, bills and expenses just as we do. They need and value their jobs. They take great pride in the job they do, and have always went above the call of duty to assist us when ever needed. No, matter what!! Which has from day one meant alot to us! Coming from a former carrier where no one even knew your name, much less cared!

Please also keep in mind during these trying times that the TS we all know and love is still there. Along with the people that drew us and have kept us there. (Dispatch,Contractor Support, Recruiting and Fellow Owners )These people are the back bone of the company we love!

Despite this issue we are currently facing, I still believe that it is a great company. After spending many years in corp. management, I have learned a number of things. People are people, and make mistakes,no matter what their title might be! Some mistakes, or lets call them errors in judgemnt, we know about and many more we never will. However, when it is a mistake on a scale this large, in time it will corrert itself, either for the better of all, or for the worse!


All we can hope is that it will be for the best!!! Also that the person or people who need to know what is going on with this issue will take the time to step back, take a second look and pause for a moment and consider the o\o's point of view. We have a bottom line also, and it's disappearing before our eyes.

No matter what the out come! Us and many others will continues to value those within TS that value us, and work around this issue. However strongly we disagree.

After all, this is the United State's and it is our right to disagree and voice it in the proper manner. This is my proper manner.


Just my 2 cents worth!!!!
 

Dynamite 1

Moderator
Staff member
Fleet Owner
well ms. boatylady, i take personal offense to your comments but thats ok everyone is entitled to reply as they wish. however you should be a little more specific. there are only two people in the office that were in the conway office, and as stated neither in the position to make any of the changes that have come around. as for the "conway people" as you put it, when we came there were only about a total of thirty to forty that came and i dont think that that number as grown as far as "conway people" but the number of units has a whole does continue to grow and as i understand it will continue till 700 is attained. van loads have went on straights and straights on tractors for ever i would imagine, they have to send a unit above if the one the customer asked for is not available to cover the load. i am a former "conway person" and i dont use comdata but i started this thread to try to look out for the good of all my fellow ts o/o and to try to make a point to see what the opinions would be across the board. i have spoke to ts on everyones behalf, have you. we have always been involved with the company we are leased to. fortunatly that has only been a few, if you have a need to be involved speak up to the people that make a difference. dont belittle the ones you dont know by grouping them as the ones who caused the problems. im sure my word wont mean much to you, but would like to think a few people could vouch for my reputation as one who is always willing to help. i give you my word that the "conway people" that are here are some of the finest people you could ever hope to meet and if any of them ever had the chance to be of help they would. hope this changes your outlook on these people and you give them a chance. once again thanks for everyones participation and you for your comments also.
 

bryan

Veteran Expediter
Hi

IMHO I think that they thought nobody would pay much attention to this change.You have people in this business that can't even tell you how much they grossed last year.They just drive their trucks and throw their reciepts into a shoe box for the tax preparer to figure it out.Even if the company got away with it for a couple of monthes they would be reaping some pretty nice profits.It would of taken me about 2 months to figure out that I was getting gouged and I figure my profit and loss sheets every week.
 

DragonLadyTN

Veteran Expediter
Charter Member
Bryan,

For some it is much worse then 2 months. Some o\o's I know only go home every 4-5 months, and don't have internet access. This change was not sent over the QC. So unless they find out by word of mouth, they won't know about the 5% until they do go home and check their mail. Or try and advance on 3/1 and are told the can't because they have not signed the addendum.

Wondering how management will handle that?????

Just a thought!! ;)
 

DragonLadyTN

Veteran Expediter
Charter Member
Nope, Just a message stating the are two addendums to the lease on the web site. No, referance as to what they are about.
 

highway star

Veteran Expediter
Owner/Operator
Oh, then there was a message. Drivers with no internet access just have to call to get the details.
 
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