Key word to this whole situation is two wrongs don't make a right.
First and formost, all of us need to read and understand our contract. I know in most cases when changing companies a contract is put in front of you and you have only a few minutes to read it and sign it, at least that has been my case. But I learned after the first time, when sigining on with another company, to have them fax a copy of the contract to me so I could read it and fully understand it. Then... do what the contract says, if you have done your part right and the company defaults on their end, you may have some recourse. What is a rational recourse? My advice, even though not a member, join OOIDA for something like $20.00 to $25.00 a year, not sure of the rates. They have a customer service department which according to their staff will support and answer all driver/member questions.. They have the clout and can help; however it will always reflect back on "have you done everything your were suppose to do". I'm not pushing OOIDA but they seem to have their stuff together. Will I join? Yep probably eventually, they have more to offer than just the soloution and or action(s) pertaining to contract problems. Go to OOIDA and check out their web page, listen to them on satellite radio and make your decision. One thing for sure most of us don't have the time or money to fight any disputes which are effecting us unnecessairly or unjustly. Anyway good luck to all who encounter problems, and most importantly let the readers of this forum know what you did to resolve the problem if you were successful.