Changes at FedEx Custom Critical

denny2010

Expert Expediter
The truck that gets the load before the other is called favoritism.... they say it doesn't exist, but I seen it. What happens when FedEx calls you on phone and wheel n deals with you. At that moment no other truck sees that offer

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Deville

Not a Member
I wasn't thrilled with the new contract either. Seemed rather 1 sided to me. As for load acceptance affecting load offer assignments, I don't really care. If I turn down a bunch of stuff, and then they don't send me more loads I'll just quit. Its not like they're the only carrier in town. With the recent changes to the pay plan, they are only slightly higher paying than the others.

I think 8 years ago the Fed really had a recruitment advantage over other carriers. I see that advantage as only slight now. Matbe that's the plan, to keep the grass just a tinge greener.

The more I think about how things have transpired the past 2-3 years I think the plan is too push all the older contractors out & bring in new guys who will run for nothing or do what Ground did & go with a fleet owner situation. It's not going to happen over night, but the ground work has been laid out the past couple of years & is slowly being put into place. Just my $.2
 

Deville

Not a Member
A-team I don't think the Driver board never really had an impacr over anything. I can't recall one instance after it was announced if they had a meeting or any sugguestions & recomdations that were made amounted to anything.
 

ATeam

Senior Member
Retired Expediter
A-team I don't think the Driver board never really had an impacr over anything. I can't recall one instance after it was announced if they had a meeting or any sugguestions & recomdations that were made amounted to anything.

That part I know. It has been the case for a long time. But it serves the company to maintain the fiction. It would surprise me if the FCC driver's council was outright eliminated. So are you saying that it has been eliminated or are you saying that is is so ineffective that it matters little to drivers if it exists or not?
 
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Deville

Not a Member
That part I know. It has been the case for a long time. But it serves the company to maintain the fiction. It would surprise me if the FCC driver's council was outright eliminated. So are you saying that it has been eliminated or are you saying that is is so ineffective that it matters little to drivers if it exists or not?

Until it was mentioned in this thread I had not thought about or heard anything about it in quite some time. I pretty much forgot about it.
 

ATeam

Senior Member
Retired Expediter
However this plays out on the ground, you have to acknowledge that the new approach is very clever on FCC's part.

It is not forced dispatch because contractors remain free to decline loads, yet it rewards with points the contractors who are willing to run at a loss to cover the carrier's loads. It is yet another form of preferential dispatch that has appeared in the company in recent years.

Just as contractors are free to decline loads as they wish, the carrier is free to put freight on the trucks it wishes. And it now seems that the new point system is the carrier's way of giving preference to trucks that are willing to run at a loss to cover loads. The more points you have, the more likely it is that you will get dispatched ahead of trucks that are not willing to run at a loss to cover the carrier's loads.

Time will tell if this actually works for the company. Every contractor who has commented on this so far has said he or she will not change how they operate in response to this new point system. If that attitude prevails fleet-wide, the desired effect from the company's point of view will not be realized. But if enough trucks run at a loss to make the points matter to those trucks that are not willing to run at a loss, the pressure on profit-committed trucks will grow.
 
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letzrockexpress

Veteran Expediter
When two or more trucks are eligible for a load, is there anything in the FCC truck selection criteria that gives points for 0 CSA score, driver and truck qualifications and your professionalism?

Example: one of them sports a food-stained shirt.

So would this guy have been passed over?

 

jjoerger

Veteran Expediter
Owner/Operator
US Army
I get the feeling that this is just a way for the company to try and put a stop to the cherry picking and contractors that attempt to wait until they are the last truck in an area and then demand a ridiculously high rate. Sitting in a busy express center, declining loads until everyone else is gone and then demanding big money for a load that has to be covered for a good customer is not a good long term business practice. There is nothing wrong with declining a low paying run or asking for a fair all miles rate. If everyone would try and be fair, the company and the contractors, there would be a lot less declines. I know what is fair to me may not be fair to you. But we do have to try and be fair to our business partner which is the company booking our loads.
 

jimby82

Veteran Expediter
I get the feeling that this is just a way for the company to try and put a stop to the cherry picking and contractors that attempt to wait until they are the last truck in an area and then demand a ridiculously high rate. Sitting in a busy express center, declining loads until everyone else is gone and then demanding big money for a load that has to be covered for a good customer is not a good long term business practice. There is nothing wrong with declining a low paying run or asking for a fair all miles rate. If everyone would try and be fair, the company and the contractors, there would be a lot less declines. I know what is fair to me may not be fair to you. But we do have to try and be fair to our business partner which is the company booking our loads.

I guess some would say we "cherry pick", as we have sat and turned down load after load. But when TVAL loads come out at $1.20 - $1.60 / mile, all miles, we just can't afford to take any of those loads.

We have our rate we need to run for. We'll compromise based on the situation, but if we accepted ever offer sent our way, we would soon be out of a job!

We try not to "gouge" FedEx, but don't you think they are gouging us with $1.20 TVAL opportunities?

Maybe FedEx needs to find better paying customers, or more likely better salesmen :eek:
 

davekc

Senior Moderator
Staff member
Fleet Owner
I think it was posted that the Caffee's were on their board some time ago. Maybe they can chime in for all you folks.
 

zorry

Veteran Expediter
Yes. Linda is,or was.
There are rumored other members. Never heard another name, meeting schedule,or results.
Very secretive company,IMHO.
 

ATeam

Senior Member
Retired Expediter
Thinking about this a little more, it might be better to say not that FCC was clever in coming up with this new strategy, but that it's brilliant.

To encourage contractors to take money-losing loads, FCC does not have to pay a dime. They just offer points. And when the points are redeemed, it's not like contractors can build them up and redeem them at a time of their choosing. FCC decides when they are used. And when they are, FCC does not have to give out anything more than whatever the pay may be on the next run, whether that run be a sweet one or another money-loser.

Carrying this logic to the next step, maybe they will offer really cool good-standing badges that contractors can display on their Facebook pages and EO posts if they run loads for free.
 
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Turtle

Administrator
Staff member
Retired Expediter
I'm not sure how clever or brilliant it is. Panther has had the same thing running for years. You even can earn Bronze, Silver or Gold standing stickers to place on your vehicle. And depending on your level of achievement, you get all kinds of added perks. Like, if you have achieved the Gold level, they'll answer the phone when you call them.
 

zorry

Veteran Expediter
Now, now you two:

As was said to someone else in another thread today

Will you stop making sense ?

You're killing me here.
 
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bubblehead

Veteran Expediter
I'm not sure how clever or brilliant it is. Panther has had the same thing running for years. You even can earn Bronze, Silver or Gold standing stickers to place on your vehicle. And depending on your level of achievement, you get all kinds of added perks. Like, if you have achieved the Gold level, they'll answer the phone when you call them.

Would one of those perks happen to be a lifetime supply of COCO BUTTER?
 

Deville

Not a Member
You guys know I run local. So pretty much all my runs are under 100 loaded miles & I dead head home everyday. Most of the loads I run would be considered money losing loads by everyone here. Some I ask for more money, some I don't because I know what I need to make my number for the week. When I ask for more money i'm not trying to hold anyone hostage. I need what I need to compensate me for my time & my tolls, which continue to go up every year & have gone up every year the past 3 years, & will go up more the next 2 years.

Right now I have two issues;

1. When they eliminated Deadhead it took a decent amount of money out of my pocket.

2. When I get offered loads i'm not even suppossed to be offered wether they pay really well or not I shouldn't have that held against me when i'm already taking low paying loads.

None of this is a deal breaker for me being with FEDEX. I know i'll maje it up else where & For the most part I usually do.

I would like some more transparenty on the FEDEX's end. I don't know how often any of you are in contact with your CC but I haven't heard from mine in month's & for the most part I never hear from them & i'm fine with that.
 

zorry

Veteran Expediter
When that Mexican guy told me you were local, i misunderstood his intentions.
Sorry.... ;(
 
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