Well it seems to me that there aren't any Tri-State drivers or O/O's that visit this web site, unfortunately. I have so far been mostly pleased. They keep me running for the most part, usually sitting only a few hours, unless a weekend happens. I think you all know what I mean. They have advanced me money several times to repair my truck when I was "a little short on cash". They have taught me that the term "freight lanes" does not apply to a team operation, as I have traveled 44 of the 48 contiguous states with no more than a couple of days wait even outside the "freight lanes". Some of these waits were welcome as we were exhausted anyway and needed a break, even if it was in San Francisco.(got to do some sight seeing to).
They pay on time everytime.
Some of the complaints I have however are listed below.
1. At no time will they double load me.
2. They only pay $1.15 per loaded mile, and 20 cents per empty after the first 50.
3. Dispatchers sometimes take it personally when you refuse a marginal at best load.
4. Their contractor relations personel work for the company, not the O/Os.
5. They very seldom will use a LTL to move a truck, and only usually after a truck has been sitting 24 hrs. or more, even if it is in a "bad area". Speaking as a solo driver.
6. The majority of the runs are not actual miles, usually off by an average of 8% to the short side.
7. Nothing is negotiable, on occasion they will spring for a hotel room at $45.00 max., or pay the tolls for a run to the east, or around Chicago.
8. You as a contractor are expected to "do what it takes to make the customer happy", even if it includes having the delivery time changed in the middle of the run, as supposedly their contracts state to the customers. So you may have to sit an additional 5 hrs. to unload, while not being compensated whatsoever.
9. You may be placed in the "PENALTY BOX" by a disgruntal dispatcher because you did'nt take a run they thought you should, or you asked that they not change the delivery time, or he or she is during that time of the month.(having a bad day).
What the H E double tooth pick is a "PENALTY BOX"?
and who are they to mess with your source of income and life and put you there?x(