TJ959
Veteran Expediter
This happened more than a year ago but I assure you it's a true story.
So ... I'm sitting in Fort Wayne In about 10am and I get a load offer for a load to Laredo. It picks up in south central IN it pays well with lots of miles so I take it.
I'm getting close to the pickup on my 150 mile deadhead and I get a call. The load won't be ready until tomorrow morning because there was a glitch in production. Oh, by the way, it will be a tight fit but there should be no problem. I'm a little concerned and I say so but I park and rest.
Next morning early, I get there and there is a delay. Finally it's ready and it won't fit through my doors. I get out the tape and it measures 5" taller than they said it would be. The shipping guy says "I didn't think I had to measure the horns on the top of the racks because they were'nt part of the load". Smoke begins to seep from my ears and my color ratchets up several shades into the red. Somehow I find a few diplomatic words for the guy who can't use a tape measure and I do a slow rolling boil back to my Sprinter and out the gate.
I let dispatch know and I tell EM .... Look, I'm a grumpy old man and I know it's not your fault but I'm really steamed and the voices in my head are telling me to do something rash. I have the better part of two days and 150 miles invested in this load and at most I'll get a dry run compensation. Let me cool off a little bit and I'll go to Whiteland and go take a nice cool shower and calm down.
I'm almost to Whiteland and I get a load offer. They're gonna make it all right for me .... Fort Wayne IN to sub Detroit area MI ... 150 miles deadhead and 93 paid miles. AAAAARRRGGGHHHHHHHH Vesuvius Erupts!!!! Cmon, this is a really small company. There is no way they didn't know the delicate nature of my state of mind. My diplomacy skills completely failed me. Yaaa, I know they were trying to help but no load offer at all would have been better at the time. It's funny now but it wasn't then.
I know it's happened to you too so how did you handle it. ..... TJ
So ... I'm sitting in Fort Wayne In about 10am and I get a load offer for a load to Laredo. It picks up in south central IN it pays well with lots of miles so I take it.
I'm getting close to the pickup on my 150 mile deadhead and I get a call. The load won't be ready until tomorrow morning because there was a glitch in production. Oh, by the way, it will be a tight fit but there should be no problem. I'm a little concerned and I say so but I park and rest. Next morning early, I get there and there is a delay. Finally it's ready and it won't fit through my doors. I get out the tape and it measures 5" taller than they said it would be. The shipping guy says "I didn't think I had to measure the horns on the top of the racks because they were'nt part of the load". Smoke begins to seep from my ears and my color ratchets up several shades into the red. Somehow I find a few diplomatic words for the guy who can't use a tape measure and I do a slow rolling boil back to my Sprinter and out the gate.
I let dispatch know and I tell EM .... Look, I'm a grumpy old man and I know it's not your fault but I'm really steamed and the voices in my head are telling me to do something rash. I have the better part of two days and 150 miles invested in this load and at most I'll get a dry run compensation. Let me cool off a little bit and I'll go to Whiteland and go take a nice cool shower and calm down.
I'm almost to Whiteland and I get a load offer. They're gonna make it all right for me .... Fort Wayne IN to sub Detroit area MI ... 150 miles deadhead and 93 paid miles. AAAAARRRGGGHHHHHHHH Vesuvius Erupts!!!! Cmon, this is a really small company. There is no way they didn't know the delicate nature of my state of mind. My diplomacy skills completely failed me.
Yaaa, I know they were trying to help but no load offer at all would have been better at the time. It's funny now but it wasn't then.I know it's happened to you too so how did you handle it. ..... TJ
