I've been waiting at a shipper since 17:55 yesterday to get authorization from the customer for a dry run. The freight was scheduled for pick up at 21:00, but was "ready now". It was indeed ready when I arrived, all 67 inches in height. I asked the shipper if it could be laid down to fit through my 48" high doors. No it could not. The freight must remain upright.
I reported this information to dispatch, along with the shipping clerk's name and cellphone number to contact for verification. I was told to sit tight until the customer authorized the dry run. I'm still sitting, but not at the shipper's dock. About 22:00 I requested permission to move 8 miles to a truck stop to spend the night. Permission was granted and detention time kicked in at 23:00.
Dispatch claims the customer has not returned their calls, voice mails or e-mails. Must be some one-schmuck 3PL that only works Mondays, Wednesdays and Fridays, 9:00 to 5:00.
I reported this information to dispatch, along with the shipping clerk's name and cellphone number to contact for verification. I was told to sit tight until the customer authorized the dry run. I'm still sitting, but not at the shipper's dock. About 22:00 I requested permission to move 8 miles to a truck stop to spend the night. Permission was granted and detention time kicked in at 23:00.
Dispatch claims the customer has not returned their calls, voice mails or e-mails. Must be some one-schmuck 3PL that only works Mondays, Wednesdays and Fridays, 9:00 to 5:00.
