Tri State Expediting

volunteer 1

Expert Expediter
I am a long time reader and have enjoyed the forums, now I need to know about Tri States. Would appreciate any info on them. Thanks, Riverman:)
 

davekc

Senior Moderator
Staff member
Fleet Owner
You can do a search on them in the archives, and then draw your own conclusions.
 

simon says

Veteran Expediter
Charter Member
Here is my two cents: Cons: a) very low load rates- the lowest of them all
b) singles cannot survive there in D units (unless your truck is paid for and you like working for free) c) You cannot be dispatched over 500 miles, you cannot, you cannot...
Pros: I see lots of team drivers, some who came from other companies, and like Fed Ex, they seem to do o.k. x(
 

Marty

Veteran Expediter
Working for Tri-State reminds me of the old Frank Sinatra song; " New York, New York". Especially the line "If you can make it there you can make it anywhere".
 

abcwine

Expert Expediter
Do your research. Ask the current contractors with Tri-State and ask them about all the new changes they have had this year. Flat rate, fuel surcharge, different customer base, new policies and attitudes. There you should find good and UPDATED information!

ABC
 

jg

Expert Expediter
I used to run a solo van with Tri-State, also had drivers with them.
I never had a problem, rarely had complaints and then they got resolved quickly with driver resolution, never had a pay problem unless I caused it (like mailing in my paperwork too late to make the weekly payday), and always got respect and assistance from dispatchers and truck movement. Recruiters didn't blow smoke up my shorts, dispatchers didn't mislead load terms just to get me to take a "bad" load.....but then again, nobody volunteered any bad information, so if you don't ASK, you might not find out something important. At that time, my van averaged .75 per loaded mile....if T.S. now pays .80 for all loaded miles for vans, then you won't get the higher paying runs, but your AVERAGE should be higher than what it was because you will always get .80.
 

RodeHawg69

Expert Expediter
I was with Tri-State for 6 mos. and experienced the following:

1. Company has a "cold" attitude...you're a number, not a person. Dispatchers are rude & impersonal. After 5:00 PM, no trucks are allowed in their lot and if you need paperwork, an employee will leave it OUTSIDE for p/u. According to various employees, this atmosphere has existed since 9/11. Don't believe it. It's the collective CHARACTER (or lack of) that's being personified!

2. Company screwed a number of O/O's in March, 2004 when they went to a "new" pay scale from 1.10-1.15/mi. Personally, I was listed as a "D" truck in my lease contract, received a new addended contract which INCORRECTLY listed my unit as a "C" (5 cents less/mi), notified them of the "error"...even faxed a copy of my contract, but they still refused to remunerate me for the 4,500 miles in March @ .05 cents ($250). I wonder how much money they scammed from drivers on this maneuver?

3. Their personnel director THINKS she's a cultural icon...LOL. If only she could see herself...and her 50 yr.old pics from her 1950ish NY ballet days:)

I've been w/Fed Ex CC, TST, Tri-State & Conway...TST had the best "family atmosphere" of them all!
 

davekc

Senior Moderator
Staff member
Fleet Owner
we had experienced a less than thrilling experience with Tri-State. I was under the impression they had made some strides to address alot of these issues after we had left. Maybe some atmospheres can't be changed?
 

ATeam

Senior Member
Retired Expediter
RodeHawg69 said, "....>1. Company has a "cold" attitude...you're a number, not a person...."

This reply is not about TriState or the other items in RodeHawg69's post. It's about the "treat you like a number" issue; or on the flip side, "treat you like family" issue.

We chose our carrier BECAUSE it treats drivers like numbers. When we picked our carrier, we weren't seeking buddies, we were seeking a professional business relationship. We felt a company that would treat us like a number would likely treat other drivers like numbers too. In other words, it would treat all drivers the same.

Because we did not expect anyone to be friendly with us when we started (professional, yes; friendly, no), we were not disappointed when the dispatchers and company officials took a strictly business approach with us. It's an approach we appreciate. It makes it easy to do business, and easy to cut ties and leave for another company if the business relationships fail to produce their intended results.
 

RichM

Veteran Expediter
Charter Member
Question? Did you pick the carrier you are driving for about 6 months or did the owner of the truck pick it.
 

ATeam

Senior Member
Retired Expediter
We identified our carrier of choice first and then interviewed affiliated fleet owners.
 

davekc

Senior Moderator
Staff member
Fleet Owner
"I want to be treated like a number" That clearly doesn't work for me. I don't want their load decisions based on a average of other drivers. Some of those drivers may be poor performers. I want the carrier to know that when they call us, we deliver, without a bunch of complications and complaining. You wouldn't send a new driver to your newest or most sensitive account. That in itself would be a poor decision on their part. No, we want them to know EXACTLY who we are. As one becomes more experienced in the industry, they will appreciate this quality.
 

RichM

Veteran Expediter
Charter Member
Dave,I couldn!t agree more with you.Over the years we have been sent in to rescue difficult loads and special Haz/Mat shipments because the inexperienced drivers did not know had to do the appropriate paperwork or could not handle the freight for what ever reason.
I like my reputation and do not want to be a number.
 

ATeam

Senior Member
Retired Expediter
Perhaps we're saying the same thing in two different ways. I take great satisfaction in knowing that when dispatchers pull our (wife and my) numbers, they see stats that put us above average in the fleet. I'm far more concerned with the way our numbers look on HQ's computer screen than with our reputation in the minds of dispatchers. Those folks come and go. The numbers remain to tell our story. Because we have good numbers (load acceptance, service failures, time in service, etc.), a brand new dispatcher that has never met or talked with us can look at our names and say, "There's a good team."
 

PeachyPoo

Expert Expediter
Ok, and do you really think that there are numbers by your names in the dispatch screen? Coming from an ex dispatcher, I can tell you this one. No there isn't. You find out about the drivers from the others in the office and how you have interacted with them. They will tell a new dispatcher if the team is willing to work, or if they are just a pain in their butts.
 

Lawrence

Founder
Staff member
What I want to know is what kind of name is PeachyPoo?

I have heard of HammerDown, ShoeString, DieselDevil - praytell, what is PeachyPoo?

LOL! :7 :7 :7

Lawrence,
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davekc

Senior Moderator
Staff member
Fleet Owner
At Panther I am sure they know our numbers. I can go to our account and see all the percentages, statements, QC location ect. I am sure they can go to that screen just as easy as I do. She doesn't work for Panther.
 

davekc

Senior Moderator
Staff member
Fleet Owner
Forgot to mention...our information can be viewed anytime on the internet.
 
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