RE: Top 5 things to make money with any carrier
"Sitting with dispatch let you see how busy they are and how much pressure there is and how little time they have to worry about who posts what and who says what. It debunks the "teacher's pet" idea that some have."
Sorry Leo no disrespect but you got to be joking.
I have seen these guys in action and from my point of view they lead a rather easy life, especially when there are other dispatching jobs that are truly high pressure, one was what I did and the other is police dispatching. Sure there is pressure to preform but they are not commission driven nor are they dependent on meeting a quota, so where does this pressure supposedly come from?
I find that outside of an accident, they don't have to pressure to find solutions for customers, but many make it look sooooo hard because they don't have the experience behind them that they need to get things done and/or the department is structured in a way that they have too much to do.
I think that many who complain about not getting runs because they p*ssed off a dispatcher illustrates the point that they do have time on their hands to do more than dispatch. As for Panther, if their system had more equality in it and not micromanaged (observation by the comments made about moving you vehicle and losing your position on the board), the people who work in the department would have more time to do their jobs and not make it look so hard.
This is freight, not organs for transplant patients.
As for monitoring, it is NOT the dispatchers I am speaking about.
Ark, the uniforms that FedEx has are nice.