To Accept Or Not To Accept???

Humble2drive

Expert Expediter
I was surprised at the "Load Acceptance" figures provided to me by FXCC:
* Team D-Unit = 58%
*Solo D-Unit = 65%

As a Newbie I guesstimated it would be >80%. Many drivers warn against turning down too many loads and getting a bad rep with dispatch.

It would be helpful for Newbies to hear the top reasons for the load turn downs??

Purely Financial? Poor destination? Weather? etc.

The figures provided where 2005/2006.
 

OntarioVanMan

Retired Expediter
Owner/Operator
to further this and explain those low acceptance rates.

Can the computer that supposed to be automated distingish between team and solo....would the #1 truck be offered a 1,000 mile trip and have to turn it down as the #2 truck is a team...or can the computer "see" the difference? or is this trip manually dispatched?

Lets reverse that say the trip is 200 miles and it's offered to the team and they of course want to run long ones, well because they are a team and turn it down...is that a "refusal"
 

TeamCaffee

Administrator
Staff member
Owner/Operator
From many of the drivers we have talked to the main reason seems to be what is called Cherry Picking or just turning down loads waiting for the "perfect load". This can put your lease in jeopardy and if your acceptance rate gets low enough your lease will be terminated with FedEx Custom Critical.
There are a million and one reasons on why loads are turned down. In the winter we watch the weather and if the snow or ice is going to be to deep we try to stay out of that area. We also look at the load pay, the weight, how many toll roads we are going to have to drive on, and after we deliver how far we will have to dead head to be in another service center. We have also spent many hours whittling down what our cost per mile is to move this truck so we know our absolute bottom line and we do not go below that benchmark when excepting a load. Every truck out here has a different bottom line depending on that the expenses are to run that truck.
I will admit I was also surprised by how low those figures were.
 

pjjjjj

Veteran Expediter
I was surprised at the "Load Acceptance" figures provided to me by FXCC:
* Team D-Unit = 58%
*Solo D-Unit = 65%

As a Newbie I guesstimated it would be >80%.
The figures provided where 2005/2006.

We saw those figures as well, and I have to admit we were shocked at most of the figures on that sheet. Load acceptance is very low, gross revenues seem very low; if you take the gross revenue and divide by price paid per loaded mile, you get only 35201 loaded miles for the year; even if you only work 49 weeks in a year, that's only 718 miles per week worked. Something seems really wonky about these numbers to me. It says they are actual average sample results and that individual results may vary. It almost seems like they must've had a pile of drivers sitting at home for that year, refusing every load offer, or SOMEthing.. and/or a pile of drivers dh'ing thousands of miles home after each load.
They certainly aren't numbers that I would think would encourage anyone to sign on with them anyway.. maybe they're going for a different approach, and instead of making false promises like many other companies, they're lowballing it so that when you exceed their numbers, you will feel happy?:eek:
 

greg334

Veteran Expediter
Well …. It is a good question….

It is all based on a number of factors;

CPM (the biggest reason)
Where it’s going (Canada, BFE North Dakota)
What the weather is like (sunny Florida, or horrible muddy Michigan)
The mood the driver is in (Tired, Pissed at the world, on happy pills)
The size of the load (150lbs of 15000lb)
And others that are personal.

I turned down 2 loads, one was going to Buffalo from Toronto when I needed to go home for a doctors appointment and the other was to pick up down the street from me and take it to Lima Ohio – at 1.02 a mile. These were the only two I turned down, I negotiated 12 for more money because the rate was too low and the others I accepted. So out of a couple hundred runs, turning down 2 were not bad in my mind.

By the way, another thing that affects your acceptance rating, or did when I was there so long ago is if you are in the middle working with the dispatcher and the thing times out, it shows up as a refusal. Sometimes the dispatcher will get a facilitator to correct it other times they act dumb. I think with some Owners and WG people; this is done without asking but us peons it was a different matter. This to me is one of the serious flaws in the system.

The question that you raised is does the dispatcher or the computer take in consideration the acceptance rate of the truck? According to the top dog at FedEx CC, they “emphatically never do” but if they do, what is told to owners is a lie.

What I saw when I got the day long grand tour a while ago was the computer spit out a list of trucks, the list has every truck that is available for a load listed. So if it s 200lb B load, they will list B,C,D, and E units in the order that they are available and sometimes the dispatcher will make a decision to skip a truck (supposed to note why the truck was skipped but a bunch don’t), like not offering an E unit a 200lb load. Now there are other things I saw that I can’t discuss but more or less the recent changes that they made opened the door a little bit more for dispatcher discretion on what truck gets the offers and goes against what they have been preaching for years.

Hope that all helps.



Yea, Linda I hope this is not disrespectful but I am tired just reading your posts, my eyes hurt. Please change the font.
 

greg334

Veteran Expediter
My browser is setup to accept the pages fonts and style, not my own.

So I see smaller or larger fonts, and if someone uses Comic Sans or Trebuchet Fonts, I see as they wrote the Post.
 

OntarioVanMan

Retired Expediter
Owner/Operator
My browser is setup to accept the pages fonts and style, not my own.

So I see smaller or larger fonts, and if someone uses Comic Sans or Trebuchet Fonts, I see as they wrote the Post.


Yup...i see every font you did there in the last line!
 

arrbsthw

Expert Expediter
Lets reverse that say the trip is 200 miles and it's offered to the team and they of course want to run long ones, well because they are a team and turn it down...is that a "refusal

Yes, it doesn't matter why you refuse a load, it's a refusal and counts against you.

thank you Greg, for at least saying what all the other FedEx'ers will not admit to. If you have been there, done that...you know what's happening.

Linda, the font's showing up on my computer are very small and hard to read also. (No offense meant)
 

OntarioVanMan

Retired Expediter
Owner/Operator
Lets reverse that say the trip is 200 miles and it's offered to the team and they of course want to run long ones, well because they are a team and turn it down...is that a "refusal

Yes, it doesn't matter why you refuse a load, it's a refusal and counts against you.

thank you Greg, for at least saying what all the other FedEx'ers will not admit to. If you have been there, done that...you know what's happening.

Linda, the font's showing up on my computer are very small and hard to read also. (No offense meant)

See Express One would skip over the team and not ask them, they'd go right to the solo and save the team for a longer one and not waste a team in a good area for a shorty...I know some would say this is bad and some will say it's good....
 

pjjjjj

Veteran Expediter
My browser is setup to accept the pages fonts and style, not my own.

So I see smaller or larger fonts, and if someone uses Comic Sans or Trebuchet Fonts, I see as they wrote the Post.

I see those too, yet I don't see Linda's.. so can you tell me what it is? I also see DD's and Cheri's different fonts.. not that I care what Linda is using, I am just finding it curious how I don't see it.. and I'm wondering what it is that y'all can't read!
 

greg334

Veteran Expediter
pjjjjjjjjj if you look at my post again, the last font change I made was Times New Roman size 2, I didn't change the size, the font change made it small.

I don't know if there is a problem with the EO software, other applications don't make the font size change, like word.
 

OntarioVanMan

Retired Expediter
Owner/Operator
pjjjjjjjjj if you look at my post again, the last font change I made was Times New Roman size 2, I didn't change the size, the font change made it small.

I don't know if there is a problem with the EO software, other applications don't make the font size change, like word.


*LOL* man are we bored or what...sittin around talking about the size of our "Fonts" !!!
 

pjjjjj

Veteran Expediter
pjjjjjjjjj if you look at my post again, the last font change I made was Times New Roman size 2, I didn't change the size, the font change made it small.

I don't know if there is a problem with the EO software, other applications don't make the font size change, like word.

Well THAT is really wild then, becuz I could see YOUR small font, but not Linda's..
 
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