Tippin my hat to Flyin J

DannyD

Veteran Expediter
I stopped in at a Flying J in Beaverdam, Ohio. The lady behind the counter was awesome. For anyone who goes thru there, she's the one who had a bandage on her hand. I drive a cargo van & only got $17 worth of gas. I asked her how much was a shower & how long was the wait.

She said the wait was 2 minutes & she gave me the shower for free. Possibly by looking at me, she could see I REALLY needed one, but I think it was simply because she's just decent. Being a dork, I wasn't aware ya had to go into a specific shower & used the code on the wrong one. I went back to the counter & she reset the ticket for me & was as nice as can be. I wish this lady worked for US Customs. What a treat she was.

Anyways, just writing this so if any of ya's pass thru there, be sure to say hi to her & let her know that there was a fellow expediter who really appreciated her kindness.

Be well,
Danny
 

redytrk

Veteran Expediter
Charter Member
What a great lady.Hope you send a E-Mail to FJ.

We recieved way out of the way help at the FJ in Dallas in helping us set up our laptop for WiFi.We E-Mailed FJ with our appreciation. The next day the two employees were aglow with the praise the company gave then.
 

geo

Veteran Expediter
Charter Member
Retired Expediter
US Navy
went you rec great service let em know about it at corp level
as it will pay off many times in future for you as they will remeber
you went the extra mile and told someone about it
 

RichM

Veteran Expediter
Charter Member
I frequently take the "how did we do card" and fill it out for a positive experience. You mail it in,forget about it and sometimes 3-4 weeks later you might get a reply with a appreciation certificate. Loves gives $10.00,Bob Evans gives a free meal.
 

miko

Expert Expediter
Rich,
really? I did that the other day, but never imagined that something could come out of it, now I am curious...
 

Driveguy 207

Expert Expediter
Im at a flying J right now in MD. Ive been using my rewards card for about a month now and was told I still did'nt have anything coming So I paid for another shower. I was at a Crazy D'S west of Indy a couple of weeks ago. No minimum fuel purchase for a shower and it was great. Everything was brand new. I not going to go out of my way anymore for a Flying J
 

DannyD

Veteran Expediter
After going through there a few times & stopping in, I finally ran into the lady who was so nice. Her name is Tonya. I did all of the above suggestions.

I told her I didn't expect her to remember me but that I appreciated what she did for me & then went on to let her know what she did. I let her know I now do all my Ohio business w/ Flying J there. That if I'm going through there I get just enough gas to get me there & fill up when I get there.

Her boss was also working so she asked me to repeat it to her boss. I basically told her boss the same thing. I thought Tonya did a great job & I also filled out one of those cards praising her. I also asked if it was possible for her to get a raise. I think she appreciated the remarks. Then again, I appreciated her kindness awhile back.

Happy Easter,
Danny
 

Wayne

Expert Expediter
Well to tell you the truth I wish my fuel bill was 17.00 and I would enjoy paying for my own shower....LOL

I have had nothing but good experiences at the Flying J's I think the fuel is super and I find I get great fuel mileage with it. I would also tell you to stay out of the Flying J in Dallas it is the worst truck stop I have ever been in and the only flying J I have not been happy with
 
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