Those darn complain and blame drivers

Vinnie T

Seasoned Expediter
Dispatchers keep a sticky note on their computer with all of the truck numbers of the guys who will take any short load offered to them. That is how it works. Sometimes you got to man up and tell your company to shove those short loads. I know drivers with some companies who never take short loads and make a load of money. So, if not all the drivers will be a team player and do short runs; why should I do them all of the time?

I agree you need to tell them NO, sometimes or nego higher pay

But the whole sticky note thing is a little out there. Especially at Panther with all those drivers...you would need more like a scroll then a sticky note. I will say dispatchers know who turns loads down all the time and will pass over those drivers, and they know who the good driver are that TCB and get it there on time.
 

Bruno

Veteran Expediter
Fleet Owner
US Marines
No the computer tells who has the best accept rate. The truck with 100% is the lucky winner of the short load offer.
 

greg334

Veteran Expediter
But Dave, what do the acceptance rates for the contractor mean?

Is it an accurate measurement of what?
 

BillChaffey

Veteran Expediter
Owner/Operator
US Navy
I find it hard to beleive in the Computer age, that a Dispatcher uses "Sticky Notes" I have no doubt they have a code of letters or numbers along each truck # that keeps them up dated on a trucks Acceptance, Decline, and on time rate for pick up & delivery.
 

ron

Expert Expediter
I can't drive anymore,but when I drove I always took what ever came up. I made more money on short runs in the triangle Chicago,Indianapolis,up to Detroit,and everything in between. Was constantly busy. I had to wait to get unloaded,or a load to be made,so I had a couple of hours the have a nice meal,get rested. The companies appreciated my patience. If they told me I'd have to wait... I'd just say" Just show me where the coffee is"! It help in customer relations.
 

Falligator

Expert Expediter
Will take anything. As long as I don't have to DH 300 miles for a 200 mile load and they don't want to offer any extras for it. However, I will dh 300 miles for a load that has some meat with it so to speak.
 

CharlesD

Expert Expediter
Ok, you're a dispatcher and you have a customer call with a load that you know good well is a lousy load, or you see a couple lousy loads on a load board, and you have a truck in that area. What do you do? Do you not even bother offering it to the driver, or do you throw it out there to see if the driver wants it? My rule is, unless a driver tells me up front that he won't take X or doesn't want to go to Y or won't run for under Z miles, I'm throwing anything out there that I see and it's up to the driver if he wants to run it or not. I'm not forcing dispatch on anyone and I'm not holding acceptance rates against anyone, but it's not really my job either to decide which loads are going to be offered to a driver and which ones aren't. It's also not my fault if all of the available freight in a given day or week just happens to be short runs or otherwise undesirable freight. It's a driver's job to make those decisions on which runs to take and which ones not to take.

On the flip side, any company that holds it against you when you turn down lousy freight isn't really worth driving for. There are even times where I know that the load I'm offering isn't that good and I know the driver would be better off turning it down, and there are times when I'm surprised by a driver accepting it. A dispatcher's job is to offer what's available to the trucks and it's the driver's responsibility to evaluate the load to see if it's worth accepting or not. You can't blame the dispatcher for making the offer.
 

highway star

Veteran Expediter
Owner/Operator
Once in a while dispatch will call me about a load that they know isn't real great. They just want to throw it out there in case the driver may have a reason to go there. Friends, family to visit, ect. There's no hard feelings at all when I say no, and on rare occasion I've taken the load.
 
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