It seems that if someone is happy with their employer...
And that's the problem. Too many people who think a contractor is an employee.
You can slant information anyway you want here is this on how well FedEx is doing with customer satisfaction:
[FONT="]FedEx Ranks Number One in Customer Satisfaction Among Express Delivery Companies For 13th Consecutive Year[/FONT]
[FONT="]FedEx Also Ranks Tops Among Transportation, Accommodation and Food Service Industries[/FONT]
[FONT="]FedEx Corp.[/FONT][FONT="] (NYSE: FDX) was ranked number one in customer satisfaction in the Express Delivery industry, as well as first among all companies whose customers are surveyed for this month’s report by the [/FONT][FONT="]University of Michigan's American Customer Satisfaction Index (ACSI)[/FONT][FONT="]. The June 2010 ACSI report covers customer satisfaction with the quality of products and services provided by airlines, hotels, restaurants, fast food and express delivery services.[/FONT]
[FONT="]The June 2010 scores place FedEx at the head of the [/FONT][FONT="]Express Delivery industry[/FONT][FONT="], with a score of 85 out of 100. The industry average for 2010 is 83. FedEx has ranked number one in the Express Delivery industry for 13 consecutive years and for 14 of the last 15 years. [/FONT]
[FONT="]The ACSI is the only national, cross-industry measure of the quality of U.S. economic output and scores companies based on customer expectations, quality, value and intention to re-purchase. [/FONT]
[FONT="]About the American Customer Satisfaction Index (ACSI)[/FONT][FONT="][/FONT]
[FONT="]The American Customer Satisfaction Index is a national economic indicator of customer evaluations of the quality of products and services available to household consumers in the United States. The national index is updated each quarter and as of May 2010, results for different sectors of the economy are released on a monthly basis to provide more current data. The overall ACSI score factors in scores from more than 200 companies in 44 industries and from government agencies over the previous four quarters. The Index was founded at the University of Michigan's Ross School of Business and is produced by ACSI LLC. ACSI can be found on the web at www.theacsi.org.[/FONT]
Not only that, but .....Hummm...I think that is ALL of FedEx not CC...FECC is a very small part and is burried into the whole mix.
Hummm...I think that is ALL of FedEx not CC...FECC is a very small part and is burried into the whole mix.
That is true, but almost all the time I am referred to as FedEx, not FedEx Custom Critical.
So yes, we are small compared with the big FedEx, but we are thrown together in the same pot.
well they get the signs pointing out to the right directions only 50% of the times ...
what's with that ?
Not only that, but .....
In the late 50's a car race was held in Italy to determine whether Soviet cars were better or worse than American cars. The Soviets provided a Zhiguli (later known as a Lada) and the Americans provided a Ford. The Ford won the race handily, but the next day’s report in Pravda headlines reported that the Soviet car had come in second while the American car had finished next to last. The same thing happened again in the 60's when the Americans beat the Soviets in a basketball game, where Pravda reported the Soviets coming in second, and the Americans coming in second to last.
FedEx ranks #1 in customer satisfaction among express delivery companies, with a score of 85 out of 100. Ranked #2 is UPS with a score of 82 out of 100. Ranked #3 with a score of 77 out of 100 is the US Postal Service (Express and Priority Mail service only).
While FedEx ranks #1, and it is a legitimate #1, the above three companies are the only three companies that are involved in the Express Delivery rankings.
Well ,it's why they paint the Airplanes the same color as Custom Critical purple . everyone recognize the brand color ,so they try to catch a ride with the airfreight service . and the packages can earn 'ground millage' on a Custom truck .
Right, it's the FedEx brand all know. It's like Trojan, Bayer, Tampons. Everyone knows the brand.
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