I always got the impression that it wasn't just a job with him, that he actually gave a darn. A couple years ago I was listening to his afternoon show on XM and there was an interesting topic but I couldn't get through on the phones before the show ended. I went to his web site and fired off an email with my thoughts on the topic when I was stopped to fuel. When I finished my load and checked my email, he had written back a rather lengthy reply that was obviously well thought out. I wasn't expecting a reply from him, let alone one that in depth.