It's a new program, and some glitches should be expected, especially since it's very different from the previous program with regard to vanners getting showers.
Not really necessary, since I know for a fact that they read these threads.
While these threads are being read and taken to heart, phone calls are a big fat hairy deal at TA, and if you have a problem at a TA and relay that with a (polite and informative) phone call, the people at the highest levels are made aware of it.