turritrans
Expert Expediter
I think the title of the thread is very telling "the game"
We have heard responses from both sides of the fence and see an overall disconnect with operations and the o/o. Maybe the thread should be called "the partnership" because that is what really what this subject is all about. When your a large carrier with hundreds of trucks, it can be difficult to have that partnership within the organization in order to best service the customer. After all without these customers there is no freight to be dispatched on the trucks and the company and o/o suffer if that business gets shifted elsewhere.
Dispatch wants to move loads, o/o's want good paying freight. It's difficult to always meet in the middle.
We have heard responses from both sides of the fence and see an overall disconnect with operations and the o/o. Maybe the thread should be called "the partnership" because that is what really what this subject is all about. When your a large carrier with hundreds of trucks, it can be difficult to have that partnership within the organization in order to best service the customer. After all without these customers there is no freight to be dispatched on the trucks and the company and o/o suffer if that business gets shifted elsewhere.
Dispatch wants to move loads, o/o's want good paying freight. It's difficult to always meet in the middle.