If you are in the market for a new sleeper, be sure to check the written warranties offered by the various manufacturers. I believe you will find that ARI has one of the strongest, if not the strongest, warranties in the business. Also take time to tour the various manufacturers. Most are located in Indiana. If you arrange your time, you can tour several in a day. Of course, you will want to compare prices too. One other test -- ask to see the wiring diagram and service manual for a sleeper the manufacturer just finished. ARI provides both. Not all sleeper manufacturers do.
We have been in our ARI 132" sleeper for three years and absolutely love it. We stay cool on the hottest of desert-heat days. We stay toasty warm even at -30 degrees F in the winter. There have been no water leaks in the sleeper and nothing rattles after almost 400,000 miles of use.
In three years of use, the following items have been repaired or replaced:
- Several light bulbs
- One drawer latch
- One fuse for the microwave oven
- Two drawer rails (warranty repair).
- Sleeper shock absorbers (regular maintenance).
We have been back to the ARI shop a few other times to have minor modifications done to the sleeper but those were not repairs. It is a pleasure to go there for work. The service department knows what they are doing and make every effort to provide full customer satisfaction.
Another nice touch is the free shore power they provide at their Shipshewana, Indiana location. If you arrive overnight or over the weekend for service, you plug into their shore power while you spend the night and wait for the shop to open.
Yet another nice touch is the free loaner cars they provide to you if you wish. Instead of waiting around the shop, you can run errands or check out the town in one of their cars.
When it comes time to buy another sleeper, the decision is already made. We won't even bother to shop around. It will be back to ARI we go.
Here is a link to the ARI web site.