springrivergroup
Seasoned Expediter
One example of a over the horizon approach has been FedEx. FedEx has changed their direction, moving out of this world of expediting and focusing on freight end of it. This was because they "see that the two markets are almost the same with little difference between them and there is more competition in the expediting field then there is in freight", which means they shifted their sales a few years ago out of CC, they took the approach of the all inclusive one stop shop to capture the customer and they have simply refocus their energies on maintaining the customer base, their overall market share over rates all to hedge against harder times. The losers with FedEx are the contractors who will be handed lower rates and less incentives to do a good job.
The ads on hold at CC told the story with everyone being told about the "on time service" from freight, now the contractors are supposed to provide CC type service (exclusive use, expedited, special handeling, etc....) for freight rates.
LTL rates get LTL service
there are three options
fast
right
cheep
PICK TWO! cause the one you dont pick you wont get!