Interesting outlook here:
It can be very entertaining and satisfying to speculate about what is on management's mind or about what someone was thinking or what the motives are. Entertaining and satisfying yes, productive no.
Even if you ask management why they are doing what they are doing, you can never be sure you are getting the whole truth.
At least from my view it is.
"Management" is just that. Proper management does
not let the subordinates under them, in this case, the "Contract Drivers", everything it is they
wish to know, just what they believe they
need to know.
Let me say it this way. Several several years ago I managed a warehouse for this supply company here in the DFW area. When I took over the warehouse for the guy that was leaving, he had the delivery system set up to where all they used was a local courier company to do all their deliveries. My first couple of months there I tried to work with the 5 dozen different "Drivers" that showed up at my dock every morning. (not 5 dozen a day, just 2-3 different drivers every single day) I could not get a repoir going with the drivers, mainly cause I hardly ever saw the same driver twice. I could not get a program going with concerns to what it was I was expecting from "my" drivers while they were face to face with "our customers".
Of course during this time, I'd get a couple of phone calls every week or so due to some complaint a customer had when the driver made the delivery. (Driver wouldn't put stock in proper location, just left it by front desk. Ran their 2 wheelers across a freshly buffed floor. Ringing and ringing delivery bell when customer didn't open door within 8 seconds after they initially rang it, etc) When said driver would answer to upset customer with their complaint, driver would say "Call my Boss if you have a problem". Well, the drivers didn't answer to me, they answered to the company that was hired to supply the drivers, not "me".
So, after a couple of more months, and working with the owner of the company on changes to our delivery service, I was lucky enough to get 2 trucks leased onto the company and hired 2 drivers that ran those trucks my way, did the companies deliveries the way I wanted them done, and not the way the "drivers" or the "courier company" saw fit on how to get my deliveries done. And, our total shipping/distribution overhead costs were cut dramatically, as well as "complimentary" calls coming in from customers instead of complaints.
Does this relate to what FedEx is up to now with the purchasing of "company owned" equipment? Probably not, but could very well parallel it.
I say that because of your outlook here:
I have spent very little time thinking or writing about why our carrier is doing what it is doing. My focus is on the deeds and the effects it has on Diane's and my little one-truck business.
In the last ten days Diane and I learned of a change in our carrier's behavior and noticed the negative impact it had on our one-truck business. We gathered additional information, did some emotional processing and changed our strategy.
My Opinion, with FDCC having ALL "Contractors", or "Business Owners" in their fleet, it really boils down to every one in that divison that is servicing the customers face to face are all "Chiefs" with not enough "Indians".
Maybe FDCC is realizing this too. They recently put in a new dispatch system that has annoyed a lot of you "Business Owners". I'm referring to the same offer over and over on the QC that you guys have had to turn down multiple times. Do you think that new system was put in play for harrassment purposes, as has been mentioned before, or do you think that system was put in play to help the main "Chief", FDCC, get their loads covered quicker?
I read a lot here, and not from you only Phil, OK, about FDCC drivers turning down and turning down multiple offers til that "1" pops up that they finally accept. Is there a possibility that the "Chiefs" there at FDCC are trying to work out a way where they have "Indians"
working for them instead of trying to get other "Chiefs" to do work those Chiefs don't want to do????
Just common sense observations, that's all.
Now this:
If you are inclined to go on and on about such things, knock yourself out. I am focused on the present.
I make 1 post expressing my thoughts over this whole ordeal, and you think I'm going "on and on" about it??
Truthfully Phil, I might have hit a nerve here that has caused you to think about this whole ordeal even more.
If I did, you will not admit it, and will come here to deny it. But, like I've said before, Expediting aint Rocket Science. A little common sense goes a long way in this industry.