Soooo 14wheeler, is this what you do in your spare time, try to figure out how to bash me?
Who cares?
You act just like a reincarnation of someone else and I think people get more turned off by you focusing on me rather than anything I say. I don't doubt you can help a lot of people but crap don't let me stop you.
Mark, I will keep this part as short as I can.
Last week I wrapped up the circuit design, firmware and board design of one of my pet project. I sold the design to a local company who is in the middle of development of a product for this industry. My design will be part of the interface of their product and has a couple unique features.
This entire thread and others that were found has been used to provide me with proof that there has to be a solid customer service program within the company in order not to crap on the customers who buy the product.
What mattered to me is driving home the idea that people saw what was going on here and saw it was the wrong approach to post purchase support.
My pet project matters to this subject for a few reasons, one is I also tested on a lot of laptops and had ZERO issues with USB communications. This included 64 bit/32 bit, Windows XP through 7, Linux (pick a flavor), Solaris and Mac - no problems at all. I also tested the standalone prototype which uses an OLE display and rechargeable battery and still not one problem.
As a sidebar, if you read my comments on how I assume the power path is designed in the RM unit, it is because I worked with the same vendor who supposedly supplied the power management chips for the unit - Microchip. If I'm wrong, it is only because they said they were the supplier.
You can think this next part is BS but for some reason I had the nerve to send one of the USB prototypes to HP to test. I had this idea back in January to get some big name involved to see if they can find anything wrong. Amazingly all I had to do is ask and meet their requirements - documentation and a test configuration is all they asked. Next week HP will send it to Panasonic to test with their new line of Toughbooks. So I find the idea that RM could not get it tested with all these laptops some line of BS. I am just one little old fart person, and all I had to do is ask.
I can tell you a lot more but I would think you think it would be a bunch of BS because I won't produce pictures or provide proof like some want to see.
So I wish you luck on you 'solution'. I've got to get some sleep, been a long, exciting and entertaining day - thanks again.