Re: Progressive Insurance refuses to pay claim and pays lawyer to defend the other dr
Been there done that and Progressive stepped up to the plate and took care of everything.
Rear ended by a uninsured motorist, over $27,000 dollars damage to our truck and no questions asked just fix the truck. We had the coverage we needed to handle this situation and we worked with several people at Progressive from the initial call to the adjusters and we were always treated with professional curtesy. The check was cut and in our possession within a week of the adjuster seeing our truck with the stipulation that if anymore damage was found on the truck to let them know and another check would be in the mail. We could not have asked for better customer service as we were back on the road and depended on the adjuster to keep us informed. That adjuster called us weekly until the truck was fixed to our satisfaction.
Our daughter had hail damage on her car which is insured through Progressive. She did not see the hail damage till a week after the storm, once again no problem with the insurance they did what they said they would do.
I can only speak of our experience with Progressive and I thank my lucky stars the day I called CIS for a quote not only on the money we have saved over the years on our premiums, but on how they handled our situation. A TOP NOTCH company in my book.
