Panther rolls out new Board position and em program

butterfly610

Veteran Expediter
I agree...I think it will work good as long as people follow the suggestions and EM's, and let the computer know they are doing so. I think people just resist change. Leo...that's funny you are from Pearland? We live in Spring. Don't run into too many people doing this who live down there.
 

bernieh48

Veteran Expediter
Ok here's my problem. I had to deahead from Houston,TX for my dad's funeral after sitting there for a week trying to get a load home. Now after forking out tons of money for funeral expenses we have been in service since Monday. We live in Ocala, FL which is now on that list of new boards. MY problem is we sit here I do a macro 32 and it show Ocala,FL Marion county number 1 on the board with an average of no loads. In order to make a good business decision to move to another area I have to do a macro 8. I do one. Showing no trucks in JAcksonvill,FL which is not that far considering we have no money for fuel to deahead a long way. I then call dispatch to double check the number of trucks in Jacksonvill,FL WOW now all of a sudden there's 3 trucks there. This new board position thing will do absolutely no good when you still can't get accurate truck counts for other areas so you can move to a better area. So here we still sit in Ocala,FL with no load, and no average out of here and no money to deadhead somewhere. Oh lovely system. LOL Ok now I vented.
 

ebsprintin

Veteran Expediter
I have to agree that having access to board position directly is a good change. It's very useful for my decision whether and how to time my move from a slow location. Feel sorry for all those dispatchers who lose their jobs because call volume drops. I think my criticisms of the new system aren't going to shake out with time and experience because these are problems built into the system. For instance--how are the mac 8 and suggested move linked in the system. It should be seamless. All the accuracy or inaccuracy in the system doesn't matter if the two don't match. My mac 8 doesn't show a particular location, but when I get there it has a load count that should have it appearing in the mac 8. It's like the drivers web--two different sets of information between the owners and drivers sides.

eb
 

OntarioVanMan

Retired Expediter
Owner/Operator
after reading all this i think I like the TriState system better and much simplier....web site that shows every unit in 50 mile radius -under load-empty, coming in or on the way out. whether its a B, C,D or E...and you can go to adjoining areas to see how many...no restrictions...
 

davekc

Senior Moderator
Staff member
Fleet Owner
My first impressions are mixed. It is more exacting on specific locations. Macro8 only updates once a day so that is basically useless except for milage to a board.
The biggest issue is how it determines where to send you after you POD. We got one last night and the primary board showed 0 loads and no trucks (we would be one) and it offered a paid EM to another board that had 0 loads and one due in. That was the only information provided. It may provide coverage IF a customer calls, but with no recent history of load activity it makes little sense to go to that area.
If it hasn't produced a load in 5 days, how do we know it won't be another 5?
Instead, we had to call for truck counts/load activity on numerous boards to determine where to move.
Not a crisis as that is what we have been doing so it needs some tweaking.
 
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OntarioVanMan

Retired Expediter
Owner/Operator
Your lucky to have something at least...Express-1 theres nothing mac 19 is useless...only tells how many units of each in 50 mile radius. no load count no position nada and we pay top buck!!
 

davekc

Senior Moderator
Staff member
Fleet Owner
I agree. I believe it will be much better than their old system. They have a shell of a good program, and they did indicate that there would be some changes and updates over the next month. Adding truck stop loactions within boards, number of teams/solos on a board would be helpful.
Additionally, a zip code map on the drivers web might be helpful so one knows how big of an area a particular area covers.
In a large metro area like Atlanta, actual boards may be only 40 miles around before you hit the next, where one out west may cover a 100 miles. Once in an area you will know, but it could require moving your truck several times and waiting a hour between requests for the next update. Full implementation of the truck stop directory will cure a large percentage of that.
 

Turtle

Administrator
Staff member
Retired Expediter
Zip codes do not cross state and county lines, yet these load boards do, even though they are based on Zip Codes that don't. I'm confused.

How can you tell which load board town-x is on, without going there and doing a macro 32?

Doing a macro 8 and then not being able to see the boards that contain more trucks than loads is just flat out retarded. If I want to know how many trucks are in Indianapolis, then I want to know, regardless of whether or not there are more trucks than loads sitting there at the moment. I may want to go there for reasons other than getting the quickest load out. And I'd like to be able to make that decision an informed one. I want to know what I'd be getting myself into if I go there, other than merely there are more trucks than loads there. How many trucks? How many loads? "We have deemed that you do not need to know that information." Horse hockey.

In order to make an informed decision, we need more information than less information. The stress has been on "you ***cannot*** make a better decision based on your years of experience" which is clearly stating that my years of experience is worthless and I'm not as smart as this new system. Yeah, well, my years of experience tells me that sitting in Tampa at #2 on the board is stoopid, yet that's where I am. So, which is more stoopider, me sitting here in Tampa, or someone telling me that I "***cannot*** make a better decision based on [my] years of experience?"

And apparently, there are no other boards within a 300 mile radius of Tampa, or Ft Pierce. <snort> That, of course, is not true, there are, because the computer sent me from Ft Pierce to Tampa (and the Tampa board didn't show up then I did a macro 8 while in Ft Pierce), but they apparently have more trucks than loads sitting there. That's certainly true for Ocala (snicker). Still, it would be nice to know where they are. I might want to go to Orlando, for whatever reason, and I might consider going there if I knew there was already one truck there, but I don't want to go there if there are already 4 trucks there and I'd be #5 in the Hit Parade. Then again, I might. But, Macro 8 won't let me know one way or the other.

If there are 5 vans in Indianapolis but only 4 loads a day go out of there, macro 8 is mute on the subject. But, I might want to go there, anyway, knowing full well I won't get a load out today, but probably will tomorrow, and that's fine, cause I want to take today to rest up and sleep, and sitting 6th on the board today knowing I'll be 2nd tomorrow is great. Yet, macros 8 won't give me the information I need in order to make an informed decision.

If you're at the Flying J in Franklin, KY, what board would you be on? It would be nice to know before going there.

What board would you be on if you were in Lebanon, TN? The Nashville Zip Code certainly doesn't encompass Lebanon. What about Walton, KY? The Cincinnati Zip Code doesn't cross state lines. How about Henderson, KY? Hopkinsville? Jeffersonville, OH?

Why is the right side of the Zip Code PDF screwed up so that the cities only have 8 letters in them? (that's rhetorical, I know why). How can they put out something like that? It's pretty easy to drag a field width to make it wider. If the time can't be taken to put out something that is (a) readable and (b) semi-professional looking, what does that say about the precision of this new system? Was this new system conceived, created and implemented with the same lack details and precision, with the same half-azzed effort?

I think we're going to find that increased precision and accuracy of the system isn't going to make the system work any better if the driver still can't project the options that are available.
Precisely. :D
It'll certainly make life easier for the dispatchers, though, which is obviously what this is mainly about. It's to make things easier on dispatchers by saying to the drivers, "Go here because we say so." Sure, if the drivers accept the empty moves and go where they're told, then load efficiency will have no other choice to but to go up, and that's a good thing overall, but it might not be good on a case-by-case basis (like sitting in Tampa for a week because we do roughly a load a day out of here, which is another way of saying more than one load, and less than six loads, in the last 5 days).

Knowing that the 50 miles out was the boundary, while far from ideal, at least we had an idea of where the board boundaries were. Now, there's no clue, since the boards are categorized by Zip Code, in many cases encompassing many different Zip Codes.

Where's the map that we need in order to know precisely where these boundaries are? Where's the precision?


This new system has much potential, but so far, it looks like just a different way of trying to automate something without getting the problems fixed to begin with. For example, if I decide to move to Orlando, on my own, how to I inform the computer of that, and just exactly how close to Orlando do I need to be in order to be on that board? I dunno.
 

Tennesseahawk

Veteran Expediter
"you ***cannot*** make a better decision based on your years of experience"

My response to that would be... "If you were a dispatcher for as long as I've been a driver, you'd know how stupid you sound."

"We have deemed that you do not need to know that information."

That reminds me of a joke from the 80s. "I am a happy Soviet citizen. My leaders told me so." Sure... if you're a steering wheel holder, all you NEED is pu info, del info, and how to fill the tanks. The problem with most McD dispatchers (not limited to Panther at all here) is that they can't understand that not only are there drivers who can and DO make intellegent decisions, but there are drivers who are actually SMARTER than they are, when it comes to freight.
 
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pelicn

Veteran Expediter
I am adding these "boards" to Streets and Trips as pushpins. In the list, I've discovered quite a few of the listings that have a zipcode listed that is no where near the town that is listed to match it. So which do I mark, the town or the zipcode?
And just like others have stated, how far from the zipcode/town (which one) can I park and still be on that board? I'm so confused....Calgon take me awayyyyyy!!:confused:
 

Turtle

Administrator
Staff member
Retired Expediter
Hawk, the scary thing is, that comment didn't come from a dispatcher. It came from someone really high up in the food chain.

In his defense, in the narrow context of getting the fastest load out, that advice is probably correct 95% of the time, provided drivers acknowledge one way or the other when they receive an Empty Move suggestion. Here's the context:

We have reconfigured the boards to improve accuracy of the moves and now have dispatch using a first in/first out based on boards. Four major changes.
.
1. You will be able to request board position using macro 32. You will receive the number of trucks on the board, your position and the average number of daily loads.
.
2. Empty move boards and dispatch boards are now the same.
.
3. Boards no longer based on location, they now focus on freight areas. No more going into a location and finding more trucks than expected.
.
4. Empty Moves are accurate and provide the ***best*** option to get a quick load. The system updates by the second. This is a great improvement in our system and you ***cannot*** make a better decision based on your years of experience. Use it and see the difference.


I still maintain there should be real, immediate, in-your-face consequences for anyone who fails to respond one way or the other to an Empty Move suggestion. You have 30 minutes to resond to the Empty Move offer. After 30 minutes if the computer hasn't received a response of some kind, either YES or NO, then it should send you a message stating that since you failed to respond and that since the computer nor Panther have a clue as to where you are going, you are now OOS until you contact Panther and let them know where you are going. I also think there should be a way to let the computer know where you are going, in advance of showing up there. That one simple thing will help eliminate 99% of all board imbalances.
 

Moot

Veteran Expediter
Owner/Operator
Conway had a macro that stated checking out of current location. Moving to ___________, estimated time of arrival____
date_____.

There was also a macro when you arrived at either a layover, relocation or location of your choosing. This way dispatch knew where you were leaving, where you were going and when you arrived. Simple really.
 

DreamTeam44

Seasoned Expediter
Damn...looks 2 b an intricate business especially as an experienced OTR driver investigating getting into expedited, I been reading all the posts on this thread....guess it's natural that my heads spinnin like a spinning top, is your head spinning, if so, does it spin on a daily basis?
 

pelicn

Veteran Expediter
Moot, there was a similar system at FedEx. I wish Panther would go to that type of system, it would be very simple.
 

Tennesseahawk

Veteran Expediter
Damn...looks 2 b an intricate business especially as an experienced OTR driver investigating getting into expedited, I been reading all the posts on this thread....guess it's natural that my heads spinnin like a spinning top, is your head spinning, if so, does it spin on a daily basis?

Most of the time for certain companies, and sometimes for the rest of em. Linda Blair ain't got nuthin on expediters. :D
 

Falligator

Expert Expediter
Haven't had a chance to use the new system yet. They've kept me on loads every day since running the east. I'm sitting here at the J in Carlisle right now and I'm on a load p/u tomorrow going to East Amhurst, NY. I hope it ain't snowing in Buffalo tomorrow. Calling for a 60% chance. Not a bad week tho for me with over 2000 miles. I can't complain. IE except that even with the portable heater it's still stinking cold out here. Anyone complaining about the new system yet? let me know if ya'll like it. :)
 

Scuba

Veteran Expediter
The council has recommended that drivers that move after getting a suggested reposition but fail to respond be moved to the bottom of the board. We believe this is the fair way to handle this since that driver is the one that got extra units to move into that area. If you got the move and said yes you shouldn’t be sent to the bottom of the board because other people failed to respond. Since they didn’t respond the computer doesn’t know they went there and it thinks it still needs trucks.
 

Bob and Hooligan

Veteran Expediter
Charter Member
The subject of this topic should be: DVA comes to Panther

Several years ago another company purchase a program called DVA from a university.
The students had detemined that a company could really be successful if they had trucks located close to their customers. Good Idea.

However, most drivers prefer sitting at their home or in a comfortable truck stop. Dispatch thought the program was great. You just offer loads to the closest truck. I think that is what is happening at Panther.

The outcome will be that many will quit. Covering loads using this program will fail. Finally, the company will return to the tried and true FIFO method which has worked in the past.

Road Hooligan
 
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