non white-glove refer and liftgate

[targuard86]

Is a truck with FCC that has a refer and a liftgate but is not in the whiteglove division going to make enough to justify the extra expense?

 

[greg334]

Truthfully, it all depends on the truck and operating expenses and of course attitude. If you can keep the expenses down and the truck in service as much as possible and of course put up with the customer service attitude needed - yes it is worth it.

A few of us are working the numbers to justify the step up.

Is there some new thing going on with refers, lift gates and FedEx all of a sudden?