IC's have no customers! Yes finally someone agrees!
turtle was trying to compare other fields of work with a dispatch/IC thing. which made no sense. that's why I was asking. You don't dispatch a haircut. But you as a hairdresser can refuse. You as a builder can turn work down. So what. So what if you say no 100 times.
Taxi's are dispatched, I used to do that. Some buses are. Some exterminating services are. I would venture to guess that there are LOTS of businesses that use some sort of dispatch system.
Of course I have a 'customer' it is FDCC.