You can't expect your dispatcher to be on the computer 24/7. No one can live on the load boards 24 hours a day, they will get burned out. Some of my drivers expect me to be here on Saturday and Sunday after working 12 hours a day 5 days a week. I have to remind them that I have a life just like they have a life. Drivers get to hang out all day doing fun stuff while waiting for their phone to ring. Working in operations is a lot of work and answering the phones 12 hours a day dealing with all of the different driver stories and brokers can be mentally taxing. If I was in Murray's place, I would have husband dispatching for 12 hours and then wife dispatching for 12 hours. Everyone needs down time, even dispatchers!