I thought that when you were there you were more than happy to be treated as a number, and cared not about any type of personal contact?
Why on earth would you care about the inner workings of a former company you leased to?
You do not have it quite right. I have said many times that I expected to be treated like a number and that the advantage in that was fair play in dispatch because everyone else was treated like a number too. Whether someone had been there 10 years or ten days did not matter. All trucks were treated the same in the dispatch order (no longer the case today).
I never said that I cared not about any type of personal contact.
Why would I care about the inner workings of a former company I leased to? Becasue I had an emotional attachment to the company when I was there and continue to have it, though the emotions are changing as time passes and the negatives fade further into the past.
Diane and I, once proud FedEx Custom Critical contractors, felt and continue to feel sad about how the company changed for the worse in recent years. It saddens me to see a manifestation of that with the disappearance of the recognition wall. I care because I know people who were proud to have their name on the wall. It's not so much about the inner workings of the company as it is about the continuing dehumanization (commoditization) of the contractor base.
Being treated like a number in the dispatch order is one thing. Seeing great contractor's names taken off the wall and thrown in the trash (presumably) is something different. Emotionally, that saddens me, and that's why it matters.