Panther is growing as a company. As someone stated in an earlier reply, they have gone from a 6 million dollar company to a 60 million dollar company in 3 years. Great for them. I don't however see many of their o/o's bank accounts growing at the same rate. I've been leased to them for a year now and they are head and shoulders above the other 2 companies that I have been leased to. (CTX and TST Expedited).. However like all companies, they have a lot of stuff to work on. I'll list the pros and cons as I see them in my humble opinion.
Cons:
1) They have a huge turnover in both owner operators and in dispatchers, which indicates to me that they don't treat the dispatchers much (if any) better then they do the o/o's.
2) They don't seem to care whether you (the o/o) can make a profit on the load that they are offering you, only that you cover it and make some money for them. In all fairness on this one, since they do have such a huge turnover in dispatchers, these rookies probably don't have the capacity to be able to tell whether you can make a profit on it or not. So maybe they are just ignorant as opposed to uncaring.
3) As someone else stated, their initial startup costs are huge and they do nickel and dime you to death every week. Generally, it doesn't matter when you are running your ##### off, but it sure takes food off the dinner table for the kids when freight is as slow as it is now.
4) They blow up your pager when they want you, paging you 3 or 4 times in 30 seconds or so for the same load. Obviously, no one told them that most of these pager programs come with a set amount of pages every month and that after that you pay per page. This is pretty annoying when you expect your pager bill to be 46 bucks a month and they have racked up 40 more bucks in senseless repeat pages.
5) Their computer tracks you at 47 mph and they bug the hell out of you via Qualcom and pager if you fall behind that. (Don't plan on running hard to create some nap time figuring out how far out you are from the consignee and actually stopping for a couple of hours for a little siesta, you can be sure that you'll get a ton of messages asking you what's up and to get your ##### moving..) Seems to me they'd leave you the hell alone and allow you to do your own thing once you've covered a couple of hundred loads for them and only been late once or twice..
6) When their freight is slow it's dead and you can expect to run 5 or 600 paid miles in a week without anyone feeling bad about it but you.
7) In my opinion they are striving to be too much like Roberts, and in the process they are alianating their o/o's. Lot's of weeks go by when I try to avoid phone contact with dispatch because I hate being treated like a number. I try and do all my business with them via Qualcomm. At least that way it's just text being passed back and forth and the folks in dispatch are far less likely to act like a smart ##### over the QC then they are on the phone.
Pros:
1) When their freight is hot it's hot. If you have the ability to pick and choose and find that fine line between turning down too much and pissing off dispatch and taking a ton of loads that you can't make a profit on, you can make good money during their good months. Better have a good budget and savings account though because you'll need it through the winter. If you can manage to stay in their major freight lanes you can do great with these guys.
2) They recently tacked on a fuel surcharge which will be effective March 1. It's on a case by case basis and I'm sure they won't charge their contracted customers much if any, but they've promised to pass on whatever they get to us and with the way that fuel prices are now, any little bit will help.
3) Their pay is always accurate and on time. Over the course of a year, I've only had one paycheck that was late and from what I can tell it wasn't panther's fault, the mailman got me. Also, there have only been 3 occasions when I had to call payroll to get something corrected and the folks in that department jumped at the chance to help.. (Dispatch could take a lesson from these folks)
4) When there is an upcoming holiday, they throw the first in first out method of dispatch out the window and try their damndest to get everyone home.
All in all they are my favorite among the 3 companies that I have been leased to. Not that I'm not forever searching for a bigger and better deal. I'd sure like to find someone out there that could offer me some dedicated freight from detroit out to somewhere and back every couple of days, but until that happens I guess I'll tough it out with these guys.. God knows it costs way too much to switch companies..
Hoped this has helped.. Like I said it's just one guy's opinion..