Insider info?

Dispatcher03 · Jan 10, 2011

Some of you may already know some/all of this. You guys are wanting some inside info, this came to mind. All of you are aware of accessorial charges etc. Like liftgate charges, handling freight charges, layovers, detention, redeliveries, etc.

The first thing I have to say about all of these is TO MY KNOWELDGE all companies charge these. ALSO! No company charges the same, and in the same way. Every company is different, but certain things about these remain the same, so amounts and times may not apply to your company.

But, What I have to say about it is, you need to never let your dispatch tell you that a load is not going to pay any accessorial charges when you are required to work them. For example, If you know that your company usually charges detention after 2 hours of waiting... then you need to be getting it after 2 hours. Because the customer will pay them for it reguardless of any circumstances. All they have to do is call the customer and inform them ahead of time the reason of delay at shipper/consignee, and its basically approved, but billing will handle the invoicing later. Now, the real inside info on this is that a carrier never bids on a load that needs accessorials like liftgates without getting paid for them. Every situation is different, they might do it because you have been sitting... but dont let them not pay you for the use of your extra equipment. NEVER take a load without that pay. Because in the long run, that customer would still have to pay it with another carrier anyway.

If you have anything to add to that or questions just let me know.

BTW for my company detention usually starts after 2 hours @ 65/hr. 50/hr to the driver
liftgate is $300 and 250 to the driver
layover is $300 250 to the driver
Redelivery is $150 100 to the driver (obviously depending on situation)
Added stopoff is 150 and 100 to the driver (obviously depending on situation.)

Now none of our rates are the same with every customer either. Some get it cheaper, some get it more expensive. For the sake of keeping things peaceful, I will not tell you who gets it more expensive.

Turtle · Jan 10, 2011

Good example of not knowing your audience. Here's a little inside information right back at ya: there are very few people here who would accept a load requiring extras, like liftgate service, hand load or unload, layover, detention, etc., without getting paid for it. If the carrier requests it of the driver, the driver won't do it unless he gets paid for it. If the carrier says they can't pay us for it because they didn't charge the customer for it, we don't care. If the carrier wants it done, they'll pay us for it. Finding the money to pay for the service is the carrier's problem, not ours.

xiggi · Jan 10, 2011

Except for your companies charges it is pretty common knowledge.

Dispatcher03 · Jan 10, 2011

Turtle said:
Good example of not knowing your audience. Here's a little inside information right back at ya: there are very few people here who would accept a load requiring extras, like liftgate service, hand load or unload, layover, detention, etc., without getting paid for it. If the carrier requests it of the driver, the driver won't do it unless he gets paid for it. If the carrier says they can't pay us for it because they didn't charge the customer for it, we don't care. If the carrier wants it done, they'll pay us for it. Finding the money to pay for the service is the carrier's problem, not ours.

Which is EXACTLY what I said. If you dont get paid for it, then dont do it. Not everyone here is completely experienced in expedite Rabbit. I had some people messaging me about that last night so I thought I would knock it out all at once.

Jack_Berry · Jan 10, 2011

his name is turtle. please use it. show respect to others and play nice. sarcasm is not needed. understood?

ChrisGa23 · Jan 10, 2011

I could use some insider info. Been thinking about this one and I dont know the answer . When waiting for a load. And say you are on a specific board for example Detroit Mi. Is it better to be in the middle of Detroit or on the outside in between 2 larger cities or what. Im thinking in between 2 larger cities will be more efficient especially if the company needs something covered asap and your in the middle and can cover it quickly for example in between Toledo and Detroit ?

Jack_Berry · Jan 10, 2011

chris do you have macro 19?
how many trucks in the area in your class?
how big is the range?
have you picked up in that area before? where?

sometimes it is better to be outside the area depending on how many trucks are there.

Pilgrim · Jan 10, 2011

Dispatcher03 said:
Some of you may already know some/all of this. You guys are wanting some inside info, this came to mind. All of you are aware of accessorial charges etc. Like liftgate charges, handling freight charges, layovers, detention, redeliveries, etc.

BTW for my company detention usually starts after 2 hours @ 65/hr. 50/hr to the driver
liftgate is $300 and 250 to the driver
layover is $300 250 to the driver
Redelivery is $150 100 to the driver (obviously depending on situation)
Added stopoff is 150 and 100 to the driver (obviously depending on situation.)

Now none of our rates are the same with every customer either. Some get it cheaper, some get it more expensive. For the sake of keeping things peaceful, I will not tell you who gets it more expensive.

A couple of these caught my eye: $300

for a liftgate charge?? And $150 for a stop charge?
If you've found customers that will pay these - even on an occasional basis - your company has certainly hit the jackpot.

Vinnie T · Jan 10, 2011

The northern and western suburbs can be as or even more productive then the city. You will have more competition south of the city because a lot of trucks awaiting a load hang out in Woodhaven. But, depends on your carrier and how they set up the boards and what other trucks you would have to compete with in your fleet.

davekc · Jan 10, 2011

Most companies either manually look for the available unit or use a "vehicle near" program to locate the truck. No right or wrong answer unless you know in advance the origin of the freight.

Vinnie T · Jan 10, 2011

Pilgrim said:
A couple of these caught my eye: $300 for a liftgate charge?? And $150 for a stop charge?
If you've found customers that will pay these - even on an occasional basis - your company has certainly hit the jackpot.

Exactly, and 65.00 is HIGH for detention, why does your company scam the drivers on detention?

No one will pay 150.00 for a stop...try 50 is going rate, for detention is 45-50 per hour with a 250.00 cap.

ChrisGa23 · Jan 10, 2011

Jack_Berry said:
chris do you have macro 19?
how many trucks in the area in your class?
how big is the range?
have you picked up in that area before? where?

sometimes it is better to be outside the area depending on how many trucks are there.

chris do you have macro 19? yes but its for paperwork
how many trucks in the area in your class? 13 including me
how big is the range? Not sure exactly

have you picked up in that area before? where? I have. I have picked up outside of Detroit area. I have picked up inside Detroit both about equal amount of times

davekc · Jan 10, 2011

I have seen detention higher than 200 per hour. But, it is not certainly not the norm. Will most carriers disclose this? No.

Jack_Berry · Jan 10, 2011

ChrisGa23 said:
chris do you have macro 19? yes but its for paperwork
how many trucks in the area in your class? 13 including me
how big is the range? Not sure exactly
have you picked up in that area before? where? I have. I have picked up outside of Detroit area. I have picked up inside Detroit both about equal amount of times

i like the idea of being between 2 cities. not det/tol. too close together. been lucky in beaver dam when the det/tol area was full. last week we got lucky getting a load from battle creek when we were at a rest area on 94.

Dispatcher03 · Jan 10, 2011

Vinnie T said:
Exactly, and 65.00 is HIGH for detention, why does your company scam the drivers on detention?

No one will pay 150.00 for a stop...try 50 is going rate, for detention is 45-50 per hour with a 250.00 cap.

We charge it, as do many many others. When we broker a load, and your carrier goes into detention, they charge us as well. We know what the going averages for this stuff is, and yeah we are a little on the higher side, but thats what they are. And Ford, Gm, Chrysler, Dana, Nissan, Panther, CHRobinson, Active Aero, and many other accounts are paying this. And we are preferred carrier (means basically we get the load no matter what but have to cover it no matter what) on many of these accounts. So our score/rates combination must be pretty competitive.

Vinnie T · Jan 10, 2011

Dispatcher03 said:
We charge it, as do many many others. When we broker a load, and your carrier goes into detention, they charge us as well. We know what the going averages for this stuff is, and yeah we are a little on the higher side, but thats what they are. And Ford, Gm, Chrysler, Dana, Nissan, Panther, CHRobinson, Active Aero, and many other accounts are paying this. And we are preferred carrier (means basically we get the load no matter what but have to cover it no matter what) on many of these accounts. So our score/rates combination must be pretty competitive.

What you say is not true

layoutshooter · Jan 10, 2011

Let's lighten up a bit.

Vinnie T · Jan 10, 2011

No problem

Dispatcher03 · Jan 10, 2011

Remember, whether you like the rates and terms or not, I am just letting you know this is how it is with my company and most I have dealt with on Alliance. I would list the other carrier rates I have available here, but thats a rather healthy list. But they are all about the same, just ranging on certain times for detention, varying by vehicle class, and accessorial charges ranging at about a 15% difference between each other. Or maybe even as much as 20%.