RE: Hows the the new FedEx CC FSC program working
The "new"program is supposed to pay tolls on toll loads.
It BS,it only pays tolls on COD or 1 time national account loads.
All contracts have tolls waived(part of the FEDEX CC sales effort of the early days,2000 to 2002).They bought the business by giving tolls away on their freight contracts.
So,when you call in to get the tolls,and fuel sur charge,9 times out of 10 you will be told tolls don't apply on this load,even though there are tolls to be paid.
They snuck this in the new deal(fine print says tolls paid only on general taraff loads).Not accounts with contacts,which is 90 % of the loads.
Refer business is holding well for me,but I would not like to be hauling for Surface Expedite right now.I would probably move to Panther if I had non refer trucks.