aripen
Here is what you ask when you talk to your CC
Was I too far from the load?
The customer may wanted the first nearest truck.
Was the load over 450 miles?
If the load was not more than 450 miles, you should have been offer it. I know that they say it is 350 miles (some say it is 250 miles) but you should be offered the load for at least 450. I don't but into the mile limit that they set, 500 should be the max when there is two trucks, solo and team - not 350.
Did the customer request a team?
Sometimes the customer requests teams for some reason.
What was the size of the load?
No explanation needed here.
Now truthfully, I have been dispatched around because of a number of reasons. I was number one in one express center for almost two days and once I was the only truck in the area but they found a load for others while I sat. The former I could not figure out why I was being dispatched around, but it seemed to me that there were a lot of loads going out and no trucks coming in. The latter was a WG team who was inbound and they gave the only load that came out of the area to them as a pre-dispatch. I was not even a consideration. I didn't know it at the time but later found out that this happens more often than not.
The system works most of the time, it are those times when you are unsure what is going on that bothers you the most.
AND about the VRU, there are a lot of loads that just don't show up on it - like air expedite loads in many express centers, they just don't show up.