We had a big truck back into our sleeper door while at the Flying J in Laredo TX. We thought we where lucky as the guy gave us all of his information including insurance. We thought no problem we will contact insurance and all is well. Wrong! The insurance company does not carry them anymore and no one will answer the phone. Well after talking to a friend who he suggested we go to http://ai.fmcsa.dot.gov/safestat/safestatmain.asp and look up the DOT number. That gave us a lot of information about the company including mailing address and also a email address. We can now at least try to collect using this route. So always get the DOT number along with all other information.