If you guys are having problems ya'll can blame all the nice folks at Pilot... They didn't have a program before, the guys from Flying J tried to explain it to the Pilot folks and they JUST CAN'T GET IT! I never had a problem until I got to Utah, Nevada and Cal. Then I talked to the Dist, Man. when he was in Barstow and he said they were supposed to give us points and shower credits. Don't expect to even get shower credits in Mont. at non-pilot Flying J's (state law or some BS).. Pilot sucks.. always has and I'm pretty sure they always will.. I've talked to corp. more than I like to admit.. They know my name when I call.. And they keep saying that they're working on a program...Yeah..right.. I'm old and been around as an O-O from back when Flying J was about 12 truck stops strong.. Back when Jay would come out to the customer appreciation days.. They were the PREMIER truck stop that NO ONE could come close to comparing to.. I've been out here from back when most of you were still pooping yellow.. And all of this has changed sooo much.. And what really sucks is that a second rate fuel stop is treating "the hook" like a red headed step child.. When they (Pilot) took over, I lost tens of thousands points.. but "their working on a program"... If you want a good read about how a guy makes it in America, google Jay Call or the origin of Flying J.. You may have a new prospective of the Pilot/ Flying hook story.... Oh and I have a CDL and my license was grand fathered into the CDL... OH, AND IM NOW A VANNER... And as long as you are being paid to go up and down the road, you are a professional.. even if most of the BIG STAPPERS don't act like it!