Five Questions Prospective Expediters Should Ask

ATeam

Senior Member
Retired Expediter
Five Questions Prospective Expediters Should Ask

Diane and I will be leading a workshop on this topic on Thursday in Monroe Michigan. It is part of the EO workshop series, Preparing YOU for the Long Haul (details here).

We are prepared but also know that, being human, we might overlook something important. So let me put the question to Open Forum members. What questions do you think prospective expediters should ask?

For expediters who are now in the game, when you were looking into the expediting opportunity, were there any questions you did not ask but wish you did? If so, what were they?
 
Last edited:

ChanceMaster

Expert Expediter
Coming from a very limited traditional TT / OTR company where the team was dispatched two or three deep, it was a shock having to wait on a load op, that took some getting used to. I wonder how many new expediters get impatient and make wrong decisions ( or at the very least get discouraged) having to be patient and wait. Now I make the best use of a wait by being proactive.

For prospective teams, im not sure anything can prepare them for the difficulties of living with someone on the road for weeks at a time. That may be a subject that people considering this line of work "gloss over" in their minds by thinking that they can get along with anybody, or that they are easy going. In reality it takes give and take and compromise.

Best of luck on your workshop !
 

Rocketman

Veteran Expediter
1. My very first question is how the miles are calculated. If they don't pay accurate miles, there is no need to continue the conversation. Not only will they be shorting you on the miles,as a solo D unit, what happens is you'll be booked on a load that is just barely "doable", but once you accept the load and figure the actual miles, there is no way you can get it on the log book. You have to remember though, for the dispatcher, they booked you a legal load. Everything on paper looks legal and doable, so why are you not able to run the load? I personally just don't have the time or patience to deal with stupidity and that is exactly what I have determined short miles to be.

2. The next obvious question is about the pay scale. Is it percentage or flat rate. You need to know all of the specifics of each one. Flat rate carriers can pay a flat rate per loaded per mile plus fsc. At least flat rate carrier pays all dispatched miles plus fsc. There are a lot of different combinations and the newbie needs to learn and understand as much about each one of them as possible. I've found that most work out to about the same pay. I'm not sure if there is a way to get a good number for a percentage carrier. I'm told that percentage carriers, in general, pay better than flat rate carriers. The only way I've found to verify this is to talk to drivers for that specific carrier if they are willing to share their numbers. You have to be very, very careful that the drivers is giving you numbers that you understand though. Worst case scenario, a lot of drivers will quote run pay to the carrier (not what is actually paid to the driver). That number can be pretty impressive until you realize they only got a a percentage of it. Then you have drivers that are running for a carrier who pays short miles, but that number looks good. Once you calculate the actual miles, the numbers start to suffer.

You could write a book on this section alone.

3. Ask for names and phone numbers of at least 3 current and 3 past drivers. They may not be able to furnish this information, but if they do, it is nice. You just have to understand that their probably going to give you names that they consider to be safe.

4. You need to know what their policy is for load refusals and how the loads are offered (first in, first out, etc).

5. You need to get a detailed and all inclusive list of fees and costs associated with being leased to this carrier.


That should you started. All but #1 are just what I could think of at the moment. I would ask #1 with my hand wrapped around their throat if I could...lol. Do you get the idea that I don't like short miles? :D
 

Dreamer

Administrator Emeritus
Charter Member
Where is the companies "normal" freight lanes? Are you going to have to dh long distances to or from home to get to their lanes.



Posted with my Droid EO Forum App
 

Bruno

Veteran Expediter
Fleet Owner
US Marines
Phil

I wish I had gotten more info and I wish I had also asked others. Back then there was no EO to help Newbies with things.

1. When deadheading what is the best time of day to deadhead?

When I started out in Expediting back in 1995 I was laid over in Atlanta, Ga on a Friday. I didn't know that they started dispatching the weekend loads after 18:00 on Fridays. Being new to Expediting I started deadheading from Atlanta, Ga because I didn't know how they dispatched loads. That was a long deadhead back to Akron, Ohio.

2. What is the best size truck to have?

Starting out in a FL 60 Freightliner with a 48 inch double bunk sleeper with no Air ride, no TV, No Microwave, No Refrigerator, No inverter or a CB was really fun. I wish I had started out in a 10 wheel D unit with a Lift-gate truck.
 

TeaDance

Active Expediter
I attended the Ohio Expo and asked the same questions to each of the Expediting Companies there. I heard the same answer from each of them "O yes, we run all 48 and Canada" are those your normal freight lanes? " O yes indeed"...lol
I feel one has to read and re-read these post and come to a conclusion themselves.
Also ask, ask and ask again every expeditor you come across for which ever company you want to go with about freight-lanes, and then again come to your own conclusion.
While at the Expo in Ohio, I attended expediting 101 and It was a general explanation of the expediting industry and life style. I don't think anyone would have allllll the answers if the attendee's start asking questions about freight-lanes and the time of day to be in point A or B.
Dr Phil ( Phil Expediting, MD) is a very intelligent man, though asking such details about different companies maybe a stretch even for him.
 

greg334

Veteran Expediter
Everyone has a differing opinion about this, most of us have been around a few companies in our past, a few have not. I don't question the purpose of the workshop but the presenters may be a little odd to run it.

With that said, there are only a few questions that one should ask that are important, all doing with the policies of the carrier.

1 - what is the settlement's policy, the fees I expect to pay and also the fees that are collected by the carrier to do work beyond hauling the freight.

2 - what is the termination, freight claims and accident policy?

3 - when can I get a copy of the contract you expect me to sign so I can read it?

Those three are the most important. Getting a cache of driver's numbers is something that is not really a question but a requirement and so is asking where they get the freight.
 

moose

Veteran Expediter
* how many years are we plans of doing this.
*what is the time frame for us to wright down a long term business plan.
* what are our real goals, do we have short and long terms goals, are they realistic, and how will we work to achieve them ?
* are we 'overleverage' in our personal life's .what needs to give .
*setting a predetermined red line.
*do we actually have the skills needed for this line of work.
if not how will we go on getting them.
*do we have a red pen. :p
*
 

moose

Veteran Expediter
I don't question the purpose of the workshop but the presenters may be a little odd to run it.

you C greg, you just say that because you never actually took the liberty of attending one of his presentations. once you do so, you will find out that those presentations contains very little personal experienced, and a lot of quoting from industry publications or resources and a knowhow about how the system works.
Gootago...
 

greg334

Veteran Expediter
Well Moose, point well taken but I have attended a couple of these workshops and can tell you that the presenter should be able to field questions from experience.

Your questions are good ones, that should be asked by the prospective expediter to themselves but if you look at my questions, the most important is the contract question, which is obvious why.
 
Top