Diane and I were surprised to meet Terry O'Connell yesterday at the truck show (GATS) in Dallas. We were surprised because FedEx Custom Critical did not have a booth at the show and we had seen no company announcement that he would be there. He explained that he was there in his van because he thought a number of FedEx Custom Critical trucks would be at the show and he would be available to do truck inspections.
After a brief visit in the truck parking lot, he took us to lunch where we visited at length. We listened with interest as he explained the work and purpose he has in this newly created company position, how hard he works at it, and how his work benefits the company and its contractors. (O'Connell is a former contractor of many years who became a company employee and now serves as the Field Safety Liaison.)
One item of interest to White Glove drivers who break the rules and keep dogs in their trucks is the dog whistle O'Connell showed us. It is a smart phone ap that emits a pitch to which dogs react. He told us he has found three dogs in White Glove trucks using the device. Even if the truck is buttoned up, the dog will reveal itself by nosing its way through the curtain to investigate the pitch when O'Connell activates it.
A word to the wise: If you are a White Glove driver with a dog in your truck, get rid of the dog or get out of White Glove. You're not supposed to have the dog and you know it. If you have a prohibited dog in your truck, think this through and understand that you are playing a losing game. Your carrier now has a man on the road using electronic and other surveillance methods to find your dog.
This is a small part of the greater work O'Connell does but something very important to White Glove dog owners; thus this warning.
Posted here instead of the FedEx forum because people outside the carrier will be more likely to see it. Dog owners who are thinking about joining FedEx Custom Critical and getting into a White Glove truck should know that if you want to get into a White Glove truck, you need to leave Fido behind.
After a brief visit in the truck parking lot, he took us to lunch where we visited at length. We listened with interest as he explained the work and purpose he has in this newly created company position, how hard he works at it, and how his work benefits the company and its contractors. (O'Connell is a former contractor of many years who became a company employee and now serves as the Field Safety Liaison.)
One item of interest to White Glove drivers who break the rules and keep dogs in their trucks is the dog whistle O'Connell showed us. It is a smart phone ap that emits a pitch to which dogs react. He told us he has found three dogs in White Glove trucks using the device. Even if the truck is buttoned up, the dog will reveal itself by nosing its way through the curtain to investigate the pitch when O'Connell activates it.
A word to the wise: If you are a White Glove driver with a dog in your truck, get rid of the dog or get out of White Glove. You're not supposed to have the dog and you know it. If you have a prohibited dog in your truck, think this through and understand that you are playing a losing game. Your carrier now has a man on the road using electronic and other surveillance methods to find your dog.
This is a small part of the greater work O'Connell does but something very important to White Glove dog owners; thus this warning.
Posted here instead of the FedEx forum because people outside the carrier will be more likely to see it. Dog owners who are thinking about joining FedEx Custom Critical and getting into a White Glove truck should know that if you want to get into a White Glove truck, you need to leave Fido behind.
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