Extended warrenty

TeaDance

Active Expediter
Can anyone recommend a power-train extended warranty company? Or maybe give me their 2 cents on the subject?

Thanks
 

chefdennis

Veteran Expediter
What kind of unit? A CV, ST, tractor??? If you are looking new or even used and are looking at a Cargo Van / Sprinter, read the contract really carefully..alot of those "aftermarket" extended warranties do NOT cover units used as COMMERICAL...
 

purgoose10

Veteran Expediter
I know the dealer that I buy my Chevy C/Vans has commercial warranties available and I always buy one with the unit. They always give a price over a thousand bucks but I never pay more than 600. and it's worth every penny. I lost a transmission on a truck at 70k miles, they towed it and fixed it at a dealer out of town. I was down for one full day and part of the next but it didn't cost a dime out of pocket. So that tranny paid for the warranty. It would have been $2500. if I paid so you can see it was good. It's always a roll of the dice but are you a gambler? Never pay asking price always deal.

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TeaDance

Active Expediter
Most likely a class 8 ST. Not sure of engine yet either. I was just looking for a company that previous expediters have used instead of the one the dealer suggest with their mark-up

Thanks,
 

Dakota

Veteran Expediter
I don't buy extended warranties on anything, I think they are a ripoff...my personal opinion.
I guess if you could get one with out the 80% dealer markup it wouldn't be so bad.
 

usafk9

Veteran Expediter
We have a Premium 2000 warranty. It has paid for itself.

Make sure you follow their requirements to the letter.
 

ATeam

Senior Member
Retired Expediter
Diane and I decline extended warranties on everything too, but we made an exception when we bought our Volvo truck new in 2006. It worked out well and if we had it to do over again, we would buy more coverage than we did.

Volvo knows very well what its exposure will be when it sells an extended warranty. They have many years and many, many service orders worth of data to make that determination. An owner without an extended warranty has the same exposure.

A truck is a truck and stuff wears out and breaks. We are exceptionally diligent in maintaining our truck, but stuff still wears out and breaks.

Our extended warranty expired after five years. It paid for itself in that time; not by much, but it paid for itself. Had we not purchased the warranty, we would have paid out approximately the same amount of money in repairs by picking up the costs ourselves.

The added benefit was the peace of mind the warranty provided. We keep a healthy reserve fund to cover unexpected expenses. But if a major, major repair was required, it would have been covered and we did not have to worry about taking the financial hit (as we do now that the warranty is expired).

Example: The buzzer (clicker, speaker) in the dashboard that sounds when turn signals are on, air brake level is low, etc. quit working. Silly me assumed this would be an easy repair by replacing the buzzer. Nope, on this truck, the buzzer is molded into the dash display (a really stupid design feature) and the entire electronic assembly (odometer, speedometer, RPM dial, warning lights, etc.) had to be replaced. That cost over $1,000 but Volvo picked up the entire cost (helping them to understand that it was a really stupid design feature, I hope).

Important is the kind of warranty service offered by the dealer network. Volvo's is excellent. When we had a repair made on a covered item, the warranty was honored without question, and without us even having to do paperwork. Each time, no matter who the dealer was, the repair was quickly made and we were sent away without even doing paperwork. the mechanic would tell the service manager the job was done, and the service manager would say, "See 'ya," "You're good to go," or some such thing.

I believe it also helped to have a Volvo engine in a Volvo truck. There has never been any warranty ping-pong between manufacturers casting blame back and forth. I have heard of such battles before like CAT blames Freightliner and Freightliner blames CAT back while the customer is caught in the middle.

The risk of an extended warranty is that you may get rid of or stop driving the truck before the warranty expires. A down side is that you pay for the warranty up front. In our case, the cost was included in the truck purchase price and built into the truck payment.

Again, if we had it to do over again, we would buy more coverage and would have extended it out as far as they would have allowed and included as much of the truck as possible (engine, transmission, suspension, everything).

Had we done so, we would still be enjoying the peace of mind the extended warranty provided, and Volvo would be picking up the penny-per-mile cost we have now built into our spreadsheet because of EGR valve design flaws. That story is in my April 20, 2011 blog entry.
 

Camper

Not a Member
You're much better off banking the money you'd spend on the warranty. If you need to make repairs that would have been covered, you'll have a fund from which to draw. If not, you'll have a nice fund, that has earned you interest as opposed to sitting in the dealer's account.

Posted with my Droid EO Forum App
 
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