I started trucking in the mid 80's. my first lease was with north american who also taught me how to drive TT. I switched to expediting 5 years ago. the game is the same no matter who you lease to. The company an o&o leases to, has one primary objective. TO MAKE MONEY. the owner operator has the same objective. And rightfully so. Each is running thier own business with the cooperation of the other. Through my trucking years the pragmatic truth has been, that no one is going to hold your hand, or kiss you on the cheek. There is always a ready pool of o&o's out there ready to take your place at any given company. The lease company has to adjust thier size to cover customer needs as best they can and keep everybody moving as much as possible to increase the bottom line. The o&o is looking for the same type of increase, but has no control over the customer communications. I don't know of anyone who has ever gotten rich driving a truck, but you can make a very nice living, and live just about anywhere you want. The o&o's i have seen and still see that have trouble making it, are the ones who go into trucking with too much debt on thier first round, and fall by the wayside, primarily because of poor money management in it's various forms that boil down to.... they spend everything they make or more by using credit. The sucessful ones i have seen year in and year out, do just the opposite...they manage thier money well. Over the years , i have personally seen my revenue, go up or down directly related to the time i was available to run year in and year out. So i'm speaking from experience. Any dispatcher will give the load to the single or team he knows can do the job, everytime, ontime, to keep that customer happy if the dispatcher has to make a choice. If an o&o feels he is not getting the loads he deserves, and can't resolve the problem, he has the option to move on. I think that trucking companies would do well to spend a day on resolution procedures and money management for all new o&os, during orientation. I think it would have been a great benefit to someone like me, when i started out. the secret to trucking is DRIVE THOSE MILES! If you want to get rich, start your own company. I'd like to hear what other o&o's think. I know this is over simplified, but there is not enough space or time to write a book. ;-)