Canada dynamex in canada

OntarioVanMan

Retired Expediter
Owner/Operator
does anybody know anything about dynamex in cambridge, ontario and dynamex in columbus, ohio.

They are the biggest In Canada....was there over 5 years....watch your statements carefully! They are shady.:eek:

If you are American based the Columbus address is for their courier division and a shell address for the expedite....You'll have to deal with Cambridge Ont.
 

FIS53

Veteran Expediter
I think OVM should have included the large bureaucratic system and the slowness to respond to drivers concerns. A lot of drivers have left due to the slow down in business.
I have seen more of their buggies around Toronto lately, more so in the last 2 months than earlier in the year.
Rob
 

jujubeans

OVM Project Manager
I rather liked them...and if there was an error on statements it was quickly corrected. Is Graham still there? and Paul?

dynamite couple of guys!
 

pjjjjj

Veteran Expediter
does anybody know anything about dynamex in cambridge, ontario and dynamex in columbus, ohio.

kenderliev are you Canadian or American?

I can only speak for the Canada side.....

Expediting is MUCH different here than you read about on this forum from other drivers, almost all of whom are US drivers driving for US carriers.

So..... depending on which you are will make a huge difference, for example, in deadhead if you happen to be Canadian.

You do have to watch your settlements, like a hawk, and you have to notify immediately of any discrepancies. Problem is that they pay bi-monthly. So.. you drive say July 1st through 15th, and that settlement comes on the 31st. (Meanwhile you have now driven a full month before seeing money). If there was a problem with your settlement from July 1st, and it's an entire month later, even though you may report it as immediately as possible, it can lead to a long wait to get it corrected, ie we waited for a one thousand dollar 'correction' for 5 months, even though it was reported immediately, and we followed up regularly.

I can't speak for them any longer because we have not been with them for a year, but during our time with them, as with other carriers, a huge complaint from most was that they had too many drivers for the number of loads they generated.

Another huge issue is that drivers are not told what their 'pay' will be at the time of deciding whether to take the load offer.

Expanding upon that, there is really no 'offer', but a 'demand' that all loads be taken. It actually states in the contract that loads will be taken, period. It doesn't matter to them if it doesn't make financial sense for 'you' and 'your business'. You are definitely in the 'steering wheel holder' class when you sign on with them.

Some drivers may be enticed with a 'dedicated run' offer, and they may feel honored, but in fact, doing so precludes the possibility of making any money, since they will be held back to be available for their dedicated runs. Afterall, they can't very well send you to Texas if there's a possibility your dedicated run may phone and want you.

Also unlike American rules, we waited over 4 months for our escrow to be returned.

Also, although they may give you a statement of what your insurance will cost, there may be times when they will take out twice that amount, or half that amount, seemingly arbitrarily and without explanation, whenever they want. There is no reconciling of insurance cost to amount you paid.

All that said, apparently they had a huge housecleaning after the time we left. Perhaps these issues are cleared up now. I know just about everyone we knew there at that time, is gone now. The recruiter, the safety girl, the accounting girl, the driver relations guy, and many of the dispatchers. Gone. I can't say if they've been replaced with better quality or not, nor whether things are operating to up to standard now. Let's hope so.

If you do decide to sign on with them, I would suggest trying to postpone for as long as humanly possible, the installation of your QC and the installation of your decals, both of which incur a removal cost if you haven't been there a certain length of time.

And another hint is, if you believe things are not going as you were led to believe, do not give too much time out of your life, your resources, your business viability, in thinking it may self-correct. We kept making excuses for them, thinking maybe it was because we were new, maybe it was because the dispatchers didn't know us well enough yet, maybe it is because someone got up on the wrong side today, maybe this, and maybe that. It isn't that at all. If your gut tells you, just get out.

Oh and one more thing. As you know, drivers are responsible for themselves. If you should be tempted to break a rule now and then, feeling it might help your bottom line, even tho they may be fully aware, don't be counting on them to back you in any way. Once the authorities call you up on whatever you are doing, you're gone. (Note: this did not happen to us, but we saw it happen, and I don't suppose this is a huge rarity in this business)

There are things that go on, which you won't know about until you 'know' about them. Things won't just be offered, the trick is to ask for stuff I guess? And then when you're told you'll get something, get it in writing somehow! It isn't going to happen unless you can prove it, no matter what you were told.

All the above said, they DO have some good points! The rate was good (at the time, can't speak for this economy!). They seem to be very highly regarded in the industry. If you know what you're doing, if you're already experienced before you get there, and if you've got the b*lls to speak up without fear of reprisal, you'll maybe do ok. Best wishes!
 
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