I asked them the last time and they wouldn't so I took a cab.
Those who know me personally understand how frugal I am, so a $2.05 bus fare beats a $35.00 cab fare. Plus I need the exercise. Sitting around in a motel room gets old pretty quick.
David,
I won't ask how much you spent so this is rhetorical;
You spend all that money and they wouldn't pick you up?
I would point that out that in these hard times, a little customer service means a lot and it isn't like they are doing a great amount of business - I think you are a returning customer, right?