Moot,
Ya know, when I saw the title of this thread and that you had posted in here .... well, I just kinda figgered ..... you know .... that perhaps Safety still hadn't picked up .... but that mebbe they did send you a postcard or something:
"Dear Moot,
We are sorry to hear of your recent encounter with Bambi ..... we would have liked to take your call, but unfortunately we are extremely busy at present - what with having to make sure drivers, who are sitting at either the shipper or consignee, are "ready to roll" at least 4 or 5 hours before their protect times, and making sure that those drivers who have apparently been stopped (for some reason or another, unknown to us) for several hours while under load (with their ignitions off), know that they they will absolutely need to take a break by XX:XX ....
Perhaps you could send us a letter detailing the matter you were calling about, and your concerns, we could try to work it into the schedule ...."