Detention Time
- Thread starter alborada
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Yep, $475 is what is should be. Looks like they're trying to get away with one day layover and 1 hour detention, or maybe 6 hours detention. Neither way makes sense. Call 'em up and ask to talk to someone who actually knows the difference between a hole in the ground and, well, you know.
Seriously, get with your team leader first thing tomorrow, 9AM.
Seriously, get with your team leader first thing tomorrow, 9AM.
alborada
Seasoned Expediter
Turthle yes you are right with whice team leder with the Rick who discreminating him , no I will call or e-mail the Mr. St Pieere or Karim to se what thay will said , but this Rick he never,never tray to help us only to put us down and be are Hitler, no way to ask help from him ifthay don't go by contract I will suing this company any way the Humman rights witing on my final word about the problem with a Rick than will have a other extar plus for us........
Don't take this the wrong way ok? I think you have every right to complain about stuff that goes on, and ask others more experienced in certain companies, to guide you, that's what this forum is supposed to be for, imho. And you are certainly getting lots of feedback, which is great!
I am just wondering though, not just specifically in this case, but in anyone's case, if someone posts about a specific problem they're experiencing with a specific carrier, and the carrier reps supposedly read the forums, and see it on here, and you are identifiable to them, is that held against you in some way or another?
Of course, it would never be admitted to, but.. does it happen?
I am just wondering though, not just specifically in this case, but in anyone's case, if someone posts about a specific problem they're experiencing with a specific carrier, and the carrier reps supposedly read the forums, and see it on here, and you are identifiable to them, is that held against you in some way or another?
Of course, it would never be admitted to, but.. does it happen?
TT layover is 75$ same as strait truck, detention is 25$ an hour up to 9 hours.
The question that I have not seen answered is what caused the delay at the border? We cross all the time and 50 hours is excessive given the excellant crossing procedures we have. Driver error? Broker error? Combination of both? Weekend and broker not open and load not cleared right after pickup? Swap?
-charlotte
The question that I have not seen answered is what caused the delay at the border? We cross all the time and 50 hours is excessive given the excellant crossing procedures we have. Driver error? Broker error? Combination of both? Weekend and broker not open and load not cleared right after pickup? Swap?
-charlotte
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You catch more flies with honey than with vinegar. I do not know the rates for t/t however I would say they should pay 9 hours detention and either 1 or 2 days layover depending on the exact timetable of events. Detention only starts 2 hours after the scheduled delivery time and then runs for 9 hours so detention would run through the 11th hour after the scheduled delivery time. Layover should commence then. The time from the border to the consignee would not count in calculating detention or layover so depending on final arrival at consignee it could be 1 or 2 days layover plus 9 hours detention.
For the benefit of anyone reading the thread, regardless of your carrier, if you threaten to sue every day at least once or twice a day and if you repeatedly call the person who is there to help you a terrible person it is much less likely you will receive preferential treatment. Rather than having your problem looked into right away it will probably be put in line behind any others. Why spend a lot of time trying to help someone who is going to be maligning you again the next day?
I suspect there initially was a challenge of languages and cultures interpreting things in a different way. One side said something that meant something totally different than what the other side heard. At that point the fuse was lit and it was a short fuse. In any event, a word to the wise as they say, to not air all the dirty laundry and make repeated threats and then expect help with a resolution.
For the benefit of anyone reading the thread, regardless of your carrier, if you threaten to sue every day at least once or twice a day and if you repeatedly call the person who is there to help you a terrible person it is much less likely you will receive preferential treatment. Rather than having your problem looked into right away it will probably be put in line behind any others. Why spend a lot of time trying to help someone who is going to be maligning you again the next day?
I suspect there initially was a challenge of languages and cultures interpreting things in a different way. One side said something that meant something totally different than what the other side heard. At that point the fuse was lit and it was a short fuse. In any event, a word to the wise as they say, to not air all the dirty laundry and make repeated threats and then expect help with a resolution.
Me I think the damage has been done....I think she and her hubby should move on....It seems nearly every load there's a conflict of some sort.....both sides are tainted now and both are taking the high road and digging in thier heels. It's a lose, lose situation.
Probably won't like my answer, but the major complication here is someone trying to direct a truck that they aren't driving.
A tough situation if you don't even have a handbook.
If he has it, he should be handling these calls himself as he has the QC data right in front of him.
Too much information going back and forth that isn't necessary.
All of this conjecture means nothing without ALL of the information available. That has been eluded to in several of the posts all ready.
If your SO can't figure out how to deal with these simple issues, he shouldn't be in the truck.
If language has become a barrier with dealing with the carrier, I suggest you better figure it out. Your writings suggest that this was a issue at other carriers as well. If not, why are you not there?
Sorry to be harsh, but I'm calling it like I see it.
A tough situation if you don't even have a handbook.
If he has it, he should be handling these calls himself as he has the QC data right in front of him.
Too much information going back and forth that isn't necessary.
All of this conjecture means nothing without ALL of the information available. That has been eluded to in several of the posts all ready.
If your SO can't figure out how to deal with these simple issues, he shouldn't be in the truck.
If language has become a barrier with dealing with the carrier, I suggest you better figure it out. Your writings suggest that this was a issue at other carriers as well. If not, why are you not there?
Sorry to be harsh, but I'm calling it like I see it.
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Oh, geez, you can't come on here and start naming names and throwing around charges of discrimination and human rights violations when nothing of the sort is going on. I don't care what Panther does over the phone or via the QC, there is nothing they can do to an independent contractor that could even remotely be considered human rights violations. Acting like Hitler? Puhleeze. Unless you can prove your charges, you're wide open for a libel defamation lawsuit yourself. Just hope and pray that Rick isn't Jewish. Or German.
When you have a misunderstanding or a disagreement with them, that's all it is, a misunderstanding or a disagreement. It is NOT some kind of discrimination based on your race, color, creed, or national origin. Panther screws up enough with everybody else as it is, it's not because your or your husband is being singled out. Believe me, Panther is an equal opportunity screwer. I'm telling ya, they're all walking a thin line of incompetence as it is, there is no way that they are smart enough to start singling people out for discrimination. That would require both intelligence and effort, neither of which is very often demonstrated by anyone there.
Talk to your team leader in the morning. If it turns out, as Leo says, that the timetable is such that detention plus 2 days layover is warranted, the chances are that that's what you'll get out of them. If not, so be it. You may or may not get this resolved to your satisfaction. That's the price you pay for not getting it settled, via the QC, at the time it happened and before the load was delivered.
When you have a misunderstanding or a disagreement with them, that's all it is, a misunderstanding or a disagreement. It is NOT some kind of discrimination based on your race, color, creed, or national origin. Panther screws up enough with everybody else as it is, it's not because your or your husband is being singled out. Believe me, Panther is an equal opportunity screwer. I'm telling ya, they're all walking a thin line of incompetence as it is, there is no way that they are smart enough to start singling people out for discrimination. That would require both intelligence and effort, neither of which is very often demonstrated by anyone there.
Talk to your team leader in the morning. If it turns out, as Leo says, that the timetable is such that detention plus 2 days layover is warranted, the chances are that that's what you'll get out of them. If not, so be it. You may or may not get this resolved to your satisfaction. That's the price you pay for not getting it settled, via the QC, at the time it happened and before the load was delivered.
alborada
Seasoned Expediter
Woooooooooooooo, every one stay behaid the company, good guys, awards comming soon in the red carpet.
I have a prof fro the discrimination I was tape recordet the conversation b/w me amd Rick.It is the discrimination against my husband, second when he ask them yeastarday 5 times to send him a message no one want to do,he is responsabele person and want the load to go to the reciver any awy was 2 days deley.........from the problem and my cultur if some one doing the job right he have to be treted right , not unfire ,,,,,,,,,,, Thay have to do their job , if thay know what is happen thay have to send a nessage right a way, no one do this,
Second , if is a languche barier how he was working for others 2 company with out of problems???????? Ohhhhhhhhhhhhhh he pay the translator with him and he have asatdy a c- driver he have a translater and pay to him , stupid thinhs.............
Davec if you are oredy long time in this company and you are Ok don't tell me thay a re the perfect fro every one, for the last time I said thay are the company who works only by FAVORITES and the last one what I find out aboout them that almost every one from the dispatch owne a trucks in the company, what about this ???????????? Did you know about this or not???????????? And I have a some resons to said what I am tell you I am not stupid lady , don't worry but if you can't help at list see the things in right a way don't forgat the the Oscar Nomionation it is finishe for this year.
I have a prof fro the discrimination I was tape recordet the conversation b/w me amd Rick.It is the discrimination against my husband, second when he ask them yeastarday 5 times to send him a message no one want to do,he is responsabele person and want the load to go to the reciver any awy was 2 days deley.........from the problem and my cultur if some one doing the job right he have to be treted right , not unfire ,,,,,,,,,,, Thay have to do their job , if thay know what is happen thay have to send a nessage right a way, no one do this,
Second , if is a languche barier how he was working for others 2 company with out of problems???????? Ohhhhhhhhhhhhhh he pay the translator with him and he have asatdy a c- driver he have a translater and pay to him , stupid thinhs.............
Davec if you are oredy long time in this company and you are Ok don't tell me thay a re the perfect fro every one, for the last time I said thay are the company who works only by FAVORITES and the last one what I find out aboout them that almost every one from the dispatch owne a trucks in the company, what about this ???????????? Did you know about this or not???????????? And I have a some resons to said what I am tell you I am not stupid lady , don't worry but if you can't help at list see the things in right a way don't forgat the the Oscar Nomionation it is finishe for this year.
If ever there was a good fit for a thread, this is it.
http://www.expeditersonline.com/for...rum/30088-expediting-success-secret-47-a.html
http://www.expeditersonline.com/for...rum/30088-expediting-success-secret-47-a.html
Please...just....leave, or at the very least STOP LISTENING TO TRUCKSTOP GOSSIP. Who in dispatch owns trucks? Name one. I know of one who used to, and they sold all of theirs. I know one person that had a position at Panther (pre-fenway) that resigned and kept trucks...so name one.
-charlotte
-charlotte
greg334
Veteran Expediter
I remember once someone said;
"It all sounds nice, filing complaints, trying to get problems fixed but when it comes down to it, how much money do you have? A million, two million? It don't matter how right you are, the company has more money" - Hank McKinnell, CEO of Pfizer.
"It all sounds nice, filing complaints, trying to get problems fixed but when it comes down to it, how much money do you have? A million, two million? It don't matter how right you are, the company has more money" - Hank McKinnell, CEO of Pfizer.
alborada
Seasoned Expediter
Charlee, godd very good said:
Who in dispatch owns trucks? Name one
If I have to name the all people then I HAVE TO DO THE HOME WORK ALL NIGHT LONG...........I am glad the you are familiar with every one the dispatch office, maybe is best for you to change the job and be dispatch supervisor, then I will put on top the list your name to. Don't be so naive and get in the real world..........commont I don't things that we have the kids in this forum , who need only one candy to be happt and realistic..........Don't stay in the moon any more come down in the new era life..............if you need a names send me PM and I will tary to do my home work for you .............
Who in dispatch owns trucks? Name one
If I have to name the all people then I HAVE TO DO THE HOME WORK ALL NIGHT LONG...........I am glad the you are familiar with every one the dispatch office, maybe is best for you to change the job and be dispatch supervisor, then I will put on top the list your name to. Don't be so naive and get in the real world..........commont I don't things that we have the kids in this forum , who need only one candy to be happt and realistic..........Don't stay in the moon any more come down in the new era life..............if you need a names send me PM and I will tary to do my home work for you .............
You really need to leave Panther because they are not the right company for you. You do not listen to anyone who disagrees with you. You accuse anyone with a different viewpoint of being naive or on the company payroll or any number of other things. You either make everything up in your head the way you believe it to be or else you believe everything other people have made up in their heads and told you. Either way the information is wrong, just like your latest rant of everyone at Panther owning trucks. WRONG. There is or was one case of the significant other of a Panther employee owning a few, few, more than two and less than six, trucks so out of 1000 trucks it's safe to say that basically nobody in the company owns any trucks. I won't delude myself any longer into thinking I can offer something to help you because you don't want to be helped and you don't want to know the truth. You just want to spread the gossip and make accusations whether true or not. I'll just try to provide the truth for any others who might actually want some help and advice on how to deal with warts because there definitely are warts there, just not nearly as many as you continuously claim.
alborada
Seasoned Expediter
Ok LDB let's I see what you will tell me now about this:
My husband call today to ask to talk with the Rick or St. Pierer and no one returne the call , thay only take the messages and no one returne the call, and you want to make me to beliving that this is the GOOD company where is not the communication or respect for the O/O ? How the no one call all day today,my husband is doing good job for them he have 100% delivery in time but you know what he was accepted today by every one today we call a differant comapny and tahy are redy to take him right a way - he is with a exelant records .....he is not a bad guy he do and take very seriozly his job .
Answer me when you want to help me - profet that this is like you said ,and I am wrong. 'Thay don't want to pay more than $150 the suppervisor said this and this we want to have his name and ext , no one want to said his name or give us the ext to this person, answer me I never have a experience to living the message in some company and no one to returne the call this is very unprofesional for me. for the tryckis not a rumores I know and I will tell you that is for sure , one day I will tell you from where I have the info and you will be suppriseing about the info from shere I have ............I am not like false rumores............
I need to answer fromyou now.
My husband call today to ask to talk with the Rick or St. Pierer and no one returne the call , thay only take the messages and no one returne the call, and you want to make me to beliving that this is the GOOD company where is not the communication or respect for the O/O ? How the no one call all day today,my husband is doing good job for them he have 100% delivery in time but you know what he was accepted today by every one today we call a differant comapny and tahy are redy to take him right a way - he is with a exelant records .....he is not a bad guy he do and take very seriozly his job .
Answer me when you want to help me - profet that this is like you said ,and I am wrong. 'Thay don't want to pay more than $150 the suppervisor said this and this we want to have his name and ext , no one want to said his name or give us the ext to this person, answer me I never have a experience to living the message in some company and no one to returne the call this is very unprofesional for me. for the tryckis not a rumores I know and I will tell you that is for sure , one day I will tell you from where I have the info and you will be suppriseing about the info from shere I have ............I am not like false rumores............
I need to answer fromyou now.
I can't tell you why you didn't get a call back. The last time I didn't get a response the same day it was because the person was out at the hospital with a family member that was having surgery. I never said they are perfect. They are far from it. I talk about the warts when warranted. I gave my opinion on how the detention/layover should be handled but I have no control over that.
As I and others have previously mentioned, when they are taking care of all of their day's business and activities and they have to call back driver 1 who does a good job and professionally addresses problems or driver 2 who does a good job but constantly rants about prejudice and discrimination and lawsuits which one do you think they'll spend their time helping first? If driver 3 is similar to driver 1 and calls in before they get to driver 2 which one do you think they're going to want to talk to next? Who are they going to not look forward to talking to? I know when I have more than one thing to do I want to do the least unpleasant task first. That's human nature.
I have some Missouri heritage so the show me state motto applies to me and I'll have to see proof of all these people at Panther that supposedly own trucks. I know from being there that most of dispatch couldn't own trucks if they wanted to. They couldn't afford a pair of steer tires much less an entire truck. If/when I see proof otherwise I'll believe dispatchers all own trucks.
As I and others have previously mentioned, when they are taking care of all of their day's business and activities and they have to call back driver 1 who does a good job and professionally addresses problems or driver 2 who does a good job but constantly rants about prejudice and discrimination and lawsuits which one do you think they'll spend their time helping first? If driver 3 is similar to driver 1 and calls in before they get to driver 2 which one do you think they're going to want to talk to next? Who are they going to not look forward to talking to? I know when I have more than one thing to do I want to do the least unpleasant task first. That's human nature.
I have some Missouri heritage so the show me state motto applies to me and I'll have to see proof of all these people at Panther that supposedly own trucks. I know from being there that most of dispatch couldn't own trucks if they wanted to. They couldn't afford a pair of steer tires much less an entire truck. If/when I see proof otherwise I'll believe dispatchers all own trucks.
alborada
Seasoned Expediter
LBD I understud that some time the person can't not be at the office, but Rick have a messages from last week and he never call...........this is the team leder, I don't things so..........
The name of the supervisor who approved only $150 thay don't want to said and tell us who is and ext to tallk with him ........
I don't said that all dispatche have atrucks but some yes and you will see this ...........
Iknow that you was tray to help me with the detion time and I have to tell you tahnk you becuase you have a good and right point, but like you said you don't have a control over the SUPERVISOR WHO WE DON'T KNOW EVEN THE NAME ............. but is for luck.
Who want to work in some company and have a problem alwatys, NO ONE this for sure.......... I don't wnat to have every day to tallk about my problems with the company ai AM VERY FUN PERSON AND i LIKE TO HAVE A FUN IN THE FORUM AND NOT A BAD MOOT , but this is the situation from the day one in the company and about the discrimination I have a proff to and thay wiil look in this now , I don't like only empt words, loosing of time like you always said and I agree 100% with this your statemnet ...........
The name of the supervisor who approved only $150 thay don't want to said and tell us who is and ext to tallk with him ........
I don't said that all dispatche have atrucks but some yes and you will see this ...........
Iknow that you was tray to help me with the detion time and I have to tell you tahnk you becuase you have a good and right point, but like you said you don't have a control over the SUPERVISOR WHO WE DON'T KNOW EVEN THE NAME ............. but is for luck.
Who want to work in some company and have a problem alwatys, NO ONE this for sure.......... I don't wnat to have every day to tallk about my problems with the company ai AM VERY FUN PERSON AND i LIKE TO HAVE A FUN IN THE FORUM AND NOT A BAD MOOT , but this is the situation from the day one in the company and about the discrimination I have a proff to and thay wiil look in this now , I don't like only empt words, loosing of time like you always said and I agree 100% with this your statemnet ...........
I've been with Panther since the Con-Way NOW buyout, nearly two years (shudder, my how time flies when you're having oh, so much fun) and I've requested that shift supervisors or others call me back, and I have also been told by dispatchers and teams leaders, "I'll call you back," probably 50 times.
I was utterly shocked BOTH times that I have been called back. Yeah, twice. That's it. I've been called back two times. It's astounding how unprofessional they can be, particularly when out of one side of their mouth they talk about how 2008 is all about communication at Panther, and then out of the other side of their mouth they can't call you back. I cannot begin to tell you how much it pisses me off. But, are they discriminating against me? Or are they just incompetent and unprofessional?
I was utterly shocked BOTH times that I have been called back. Yeah, twice. That's it. I've been called back two times. It's astounding how unprofessional they can be, particularly when out of one side of their mouth they talk about how 2008 is all about communication at Panther, and then out of the other side of their mouth they can't call you back. I cannot begin to tell you how much it pisses me off. But, are they discriminating against me? Or are they just incompetent and unprofessional?
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